Scrum Master Rabo Smart Pay

Your work makes payments happen, 24*7, easy and fast, anywhere, online, in the shop and on the road. State of the art.

You and your job

You are the Scrum Master in teams that deliver software for the Payments Service Provider at Rabobank: Rabo Smart Pay. Your teams work on the delivery of software for merchants/shops so their customers can make their payments, fast and effortless. Payments online, in the shop downtown, or in the mall. So you work on a key element in the payments ecosystem, you make payments happen. The payments world is highly dynamic and continuously evolving. Merchants need instant insight into their business at any moment and be able to adapt their payments services quickly.

As a Scrum Master, you are responsible for one or more squads, facilitating their scrum ceremonies, removing impediments and coaching them to become ever more high performing. But the scrum process is not where you stop. You coach the team on delivery, technology, attitude, (cross-team) collaboration, and communication. You see and feel what the team and your colleagues need, identify trends and recurring themes and take appropriate actions.

You collaborate with your fellow scrum masters in the Rabo Smart Pay Area to help out if needed, and to grow as professionals together.

You personify Scrum and Agile, conceptualizing and actioning ideas within your squads and the area. You support the Product Owners in executing the product backlog and are dedicated to maintaining a healthy and creative team process to deliver world-class software.

You work in one or more DevOps team, you create and run your software together.

Practical Examples

• Making retrospectives a real instrument to improve as a team, in a great spirit.
• Optimize the usage of Azure Devops tooling to manage work and dependencies

Facts & Figures

• 36 or 40 hours per week
• Serving more than 100.000 merchants and processing millions of transactions
• 43,822 Rabobank colleagues around the world

Top 3 responsibilities

• Drive continuous development of the team to an ever more self-organizing powerhouse. Gradual improvement with every sprint, and opening doors to new levels if needed.
• Drive the involvement, commitment and ownership of the team for planning and managing progress towards the sprint goal, but also the longer-term planning and delivery.
• Be the best Scrum Master your team members could wish for. Share, care, guide and support each other. Grow as together as professionals.

In an ever-changing payments world there is never a dull moment. This complex environment demands full commitment to the services we provide and the team that makes it happen. We work agile/scrum, delivering and improving sprint after sprint. There are challenges that require you to rise to the occasion, there is satisfaction of the job well done and there is celebration with the team.

Together we achieve more than alone

We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Rabo Smart Pay.

‘At Rabo Smart Pay we strive to create the best possible merchant experience. Being part of a team of dedicated professionals that directly contributes to this goal is inspiring, challenging and rewarding. At the same time it is also a lot of fun.’

Lead Software Engineer.

The 50+ people in Rabo Smart Pay are committed to delivering the most delightful payments services to our merchants. Working together is in our dna; as 1 entrepreneurial and purposeful team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,5000,00 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent:

• You grow high performing squads with a high engagement that are able to deliver complex and cross functional initiatives;
• You are a strong team player with ability to build bridges. You give structure and facilitate on the delivery process, and are not afraid to propose though decisions and/or ask tough questions.
• Coach and support the Product Owner with backlog management and stakeholder management;
• Help to create a save environment for teams where members feel free to give and receive feedback
• Strive with your squad to improve predictability, reliability and transparency;
• Contribute with your knowledge and expertise to the Scrum Master guild at Rabobank.
• You are an expert in facilitating and very capable of giving various creative inspiring workshops and training courses.
• Experience in a IT professional role such as Business Analyst or Tech Engineer, enjoy working in a tech environment.

And you recognize yourself in this:

• Bachelor or Master degree;
• At least 3 years of experience as Scrum Master;
• Scrum-Certifications PSM-I and preferably PSM-II;
• Familiarity with scaled agile frameworks like LeSS;
• Understanding the concepts and objectives of DevOps;
• Have a can-do mentality and you know how to get things done, yet you are flexible and sensitive to the needs of your colleagues;
• You are fluent in English, and good command of the Dutch language is a big plus
• Preferably you have worked in a financial services environment
• Payments processing knowledge is plus
• Azure DevOps holds no secrets for you
• Experience in working with different cultures and a mix of onsite and off shore teams
• Working and living in the Netherlands.

This is what we offer you

• From 3.959, - up to 5.655, - gross per month (scale 9) depending on knowledge and experience
• 13 month's salary and 8% holiday allowance;
• an extra budget of 11% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
• a budget of € 750- to set up your home working space and a monthly home working allowance of up to € 40-
• a personal development budget of € 1,400-
• a combination of working from home and at the office
• 100% reimbursement of commuting costs if you travel by public transport
• a pension scheme to which you contribute 5.5%
• 151.2 hours of holiday per year including 1 Diversity Day per year