Wholesale Franchise Intern

ABOUT THE BRAND

At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”

Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.

We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.

Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 25 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.

Women’s ready-to-wear, bags, small leather goods and underwear are managed directly from our Amsterdam headquarters, while other categories, including menswear, footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.

We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.

We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

Purpose of the role:

We are recruiting for a Wholesale Franchise Intern at the Karl Lagerfeld HQ in Amsterdam. This is a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans and gain experience in a rapidly growing and expanding fashion and retail company. The intern will provide support in the day-to-day wholesale activities with our franchise partners ranging from data entry, supporting key account management and sales campaign, and being in direct contact with internal and external linkages of the Karl Lagerfeld brand.

Key Responsibilities

• Assisting the sales team, focusing on the distribution of sales reporting like sell thru reporting, product flows to key accounts, monitoring customer feedback on sales results, etc.
• Preparing reports and is responsible for daily contact with accounts to align a strong and personalized relationship with customers and follow up on any aspects concerning this.
• Preparing presentations for different purposes to be shared within the company or with external parties.
• Supporting the wholesale team for preparations upfront and during the selling campaigns.
• Supporting communication flows to existing customers and prospects.
• Administrative skill essentials: overseeing orders and communicating relevant order information to designated people involved.
• Distributing data to internal and external parties; selling thru reports, lookbooks, brand information, Qlickview reporting, etc.
• Respond efficiently to any online or telephone queries and will be in direct contact with major key accounts.
• Contacting directly with other departments to ensure a smooth flow of communication and act as a true asset to the Wholesale team.
• Working closely together with the sales coordinator on projects from concept to production.

Skills, Education & Experience

• Bachelor's degree is required, any further qualifications relating to Sales or Marketing are a plus.
• Language: fluent in English, both verbal and written
• Excellent skills with Microsoft Office: Outlook, Excel, PPT

Profile

• You are strong in building and maintaining relationships and you enjoy working with different departments and international people
• You are proactive and think ahead, bring structure to your work and are independent
• You are reliable and have the ability to lead the delivery of a high level of customer service and stand for the brand
• You are précised with attention to detail and work organized and possess a high level of administration ability to effectively manage paperwork.
• Communicates openly, honestly and constructively
• You must have a strong interest in Wholesale and fashion
• Due to the volume of communication with key accounts and external clients, you must possess excellent customer service skills.
• It is required that you are enrolled in a university or school program for the entire duration of the internship.