Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Customer Experience Specialist (French)

Geplaatst 25 mrt. 2024
Werkervaring
0 tot 4 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereisten
Engels (Vloeiend)
Frans (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

Start your new career abroad today!

  • Have the adventure of a lifetime in sunny Valencia ☀️
  • 100+ colleagues from all around the world 🌍
  • Amazing company activities, events, parties, and many more! 🎆
  • Free Spanish classes 📕
  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever 🏃🏽‍♀️
  • Breakfast and Lunch are on us! 🥗
  • Become part of our Growth Program, with plenty of job opportunities 🤓
  • Free weekly Bueno Bootcamp 🏋🏽‍♀️

Customer Experience Specialist

Ready for the adventure of a lifetime? Join Helloprint's Customer Experience center in Valencia! From here, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new colleague in our French team. Passionate people about helping our customers, that love to provide excellent service, and that are looking for a challenging environment with motivated and ambitious people.

What will be your responsibilities?

  • You are the first contact for our customers via phone, email, and chat;
  • You help customers find the right product and service by proactively helping them online and offline;
  • You provide service with a smile and practice our most important core value: ‘The Customer Always first’

Do you think you are the missing piece of the puzzle? Keep reading!

Job requirements

What are we looking for?

  • Excellent verbal and written communication skills in English and fluent in French;
  • A bachelor or academic level;
  • Super customer-friendly attitude and enjoyment when being in touch with customers;
  • A dynamic and flexible personality;
  • A real team player and great addition to our amazing team;
  • Solution oriented mindset and you excel in problem-solving in a creative way;
  • Experience in Customer Service or with Adobe InDesign skills is a plus!
  • The willingness to relocate or already Valencia based.

What we offer:

  • An unique challenge at a fast-growing European e-commerce company;
  • A great community of like-minded young professionals in Valencia from 40 different nationalities with an average age of 30;
  • Support with Spanish administration processes and relocation;
  • The best events and Friday drinks;
  • Free Spanish classes;
  • Opportunities to learn and grow personally and professionally, even into our Leadership Team. We don’t look for age or background, if you are extremely good, you will grow quickly;
  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;
  • A free Bueno Bootcamp;
  • Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!

More about Helloprint

Helloprint is a fast-growing international e-commerce company, ready to scale at large. With our mission to become Earth’s largest platform for printed products, we constantly challenge the status quo and try to do things differently. Helloprint is headquartered in Rotterdam, the Netherland’s best place to grow yourself. Together with our offices in Liverpool, Paris, Valencia and Manila, our 220+ team from 40 nationalities is working in an entrepreneurial culture where freedom and responsibility are leading to high-performance. Read more about Customer Experience at Helloprint in sunny Valencia.

Bij HelloPrint bouwen we het grootst platform voor gepersonaliseerde print producten ter wereld.
HelloPrint is officieel erkend als een Great Place to Work en met een gemiddelde leeftijd van 30 jaar zijn wij dé plek om jezelf hard te ontwikkelen. In het hartje van Rotterdam zit ons hoofdkantoor en in het zonnige Valencia zit onze Customer Experience Center.

Overig
Rotterdam
Actief in 13 landen
60 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 30 jaar oud

Dit zeggen medewerkers

Pedro

UX & IT

Pedro

“HelloPrint really makes me feel like the sky's the limit, be prepared to work with brilliant people that are the best at what they do and make you grow at a speed that I never thought possible. Go fast break things, that’s the motto for the techies in the company! “

Isabelle

Sustainability

Isabelle

“At HelloPrint you are forced to get out of your comfort zone. And that’s where the real magic happens! And who doesn’t love magic?"