Magnet.me - Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
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''Customer success shouldn't just be a department, it should be the entire company''
Over the past year, we at Effectory have worked hard on our transition towards SaaS. We already have a strong foothold at the Dutch market but we can't be stopped there! You are the success factor for our product because you will be the first point of contact. It excites you to build and maintain trusted relationships with your clients and you are able to manage client expectations. It is your task to guide clients in achieving their goals and you are also responsible for the commercial opportunities.
In your role as Customer Success Manager you will be joining the Essential Pro team within Effectory. You will be part of a fast phased innovating team to continuously improve the customer journey and our product. We are constantly innovating so your voice must be heard to! Are you ready for a fresh start?
Do you have a high level of self-support, sense of responsibility, initiative, and collaborative spirit? Than you will be a perfect match with us.
THIS IS US
Effectory is Europe’s leading employee feedback solution. With our platform, HR and management we collect employee feedback throughout the employee journey. This feedback is transformed into people analytics that informs strategies to boost productivity, engagement and retention. Built on 25 years’ experience, our 200 specialists in Amsterdam and Munich support more than 1,200 organizations in 110 countries. Now more than ever, HR is an integral part of business strategy, which is why our feedback solution is tailor-made for strategic HR.
Effectory’s mission
We are dedicated to improving the working world by giving employees a voice and making sure their feedback has an impact. Our experts work with HR teams and managers around the world, using employee feedback to overcome some of their biggest people-oriented challenges. From software engineers to HR specialists, every day Effectory’s people work to improve the working world, and we are looking for talented individuals who also want to be part of this mission.
THIS IS WHAT WE OFFER
We are currently looking for 2 junior Customer Success Managers, the ideal starting date for this position will be on the 1st of July 2023.
THIS IS HOW IT WORKS
1. You want this job: submit your application via the link below
2. We are intrigued: join a phone call to further introduce yourself and ask questions
3. We all think it went well: we now meet live (or in a video call) to get to know each other a bit better
4. We like each other even more: you meet potential team members and get a bit of a pleasant grilling
5. We want to see you in action: you complete a case/assessment
6. The final hurdle: we agree on terms & conditions, we sign and you start!
Europe’s leading provider of Employee Listening solutions is a thriving company with more than 220 entrepreneurial, young and ambitious professionals who help organizations to collect feedback and ideas from their employees. Our mission is to make the working world a better place. Based in the center of Amsterdam and Munich our multi-disciplinary teams collaborate with more than 1.200 clients in over 110 countries.
''I feel motivated when I am doing something that is very valuable for our society. I want to do something that is valuable for our society. That is why I work at Effectory.''
''Effectorians are very welcoming and open minded. They have a great work ethic and like to have fun''
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