CO Communication Internship

We are looking for an enthusiastic CO Communications Intern (5-6 months) ready to take on communication efforts in our Customer Care team in Amsterdam. You will focus on the creation & testing of quality content for our chatbot self-service tool and support other customer satisfaction tasks throughout Customer Service. You will also be responsible for the creation and coordination of our weekly internal newsletter. Excellent writing and editing skills in English are a must. It’s helpful if you know a second language too, but not required for the position.

Who are we?

Travix is one of the leading global online travel agencies, operating with four brands: CheapTickets, Vliegwinkel, BudgetAir, Vayama and Flugladen. In 2020 we took our next step, becoming part of the Trip.com Group, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Travelfusion, Make my Trip and Qunar.

Travix operates in over 40 countries expanding in 5 continents, so a global mindset comes naturally. Our purpose is ‘the next journey at your fingertips,’ which goes for our customers and employees. We bring together passionate people, global partners, cutting-edge technology and an innovative platform to deliver our customers' best, end-to-end booking experience. With a strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of travel.

This internship is for you if:

• You have excellent English speaking and writing skills
• You have good knowledge of Google applications (G suite)
• You are enrolled throughout the entire duration of the internship in a relevant Bachelor's or Master's degree (not a postgraduate)
• You are available to work full-time for at least 5 months
• You have great attention to detail and enjoy seeing your work used in a global setting
• You love travelling and want to help others who love to travel too!
• You are organized, self-disciplined, able to manage multiple competing priorities and deliver results under tight deadlines
• You are a genuine team player who is not afraid of being professionally challenged

What you can expect:

• A laptop to use during your internship
• You will be thrown into the deep end and will get real responsibilities from day one!
• A mentor who will guide you through your internship
• Boost your Communications knowledge within Customer Service; you will be able to tell your teachers at your university how the Communication of Chatbots and automation enhance the customer’s experience.
• You will learn the tricks and traits of the flight industry from all the different angles, one of the most dynamic markets out there.
• We love to hear your ideas so there is plenty of room to be creative and build your legacy
• Become part of a multinational team of specialists to inspire and support you!
• Top floor office in Amsterdam (close to Central Station) with an amazing view!
• Internship allowance of €750 (gross) plus full travel costs between home and office covered