Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Manager, Education and Delivery - EMEA & JAPAC

Geplaatst 22 mrt. 2024
Werkervaring
3 tot 5 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Nederlands (Vloeiend)

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At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

In this role you will be managing the Training and Education Employee and Partner Training Program operated by the Palo Alto Networks Global Enablement team. Global Enablement is responsible for providing technical training and certifications to our employees, partners, and customers.

You will be the professional that oversees and coordinates the scheduled training activities for Employee and Partner Training (EPT). As Manager, Education and Delivery - EMEA & JAPAC you will be responsible for oversight and day-to-day operations of the program, including, but not limited to, managing the quarterly scheduling of internal Instructors and Subcontract Partner Instructors, Operational oversight for managing the LMS for course scheduling, PO management for outsourced training activities, and the and communication of program status to upper management and executive leadership.

Extensive familiarity with program management best practices and flexibility are required to support the Delivery teams, ATP’s and Partner / channel managers.

You will serve as the face of the department in cross functional communications and actively represent the department in numerous Palo Alto Networks internal and external forums. You will be the primary contact between the department and the various program stakeholders.

Your Impact

  • Lead the planning process and implementing best practices ensuring that the EPT program meet the high professional standards and the needs of the stakeholders.
  • Create and manage components of the program including scheduling, LMS management, outsourced training activities, Instructor assignment, processed invoices and payment.
  • Provide leadership and management for the Technical Trainers in EMEA and JAPAC theaters including but not limited to individual goal setting and tracking, coordination with NAM team counterparts, instructional scheduling, career development guidance and coordination of cross-pollination opportunities.
  • Build processes and best practices for quality control for all program activities.
  • Own the development of work plans, project milestones and track processes while maintaining communications with program stakeholders.
  • In conjunction with project partners, help ensure definition of project scope, requirements, and deliverables.
  • Develop project timeline and landmarks using appropriate tools and techniques.
  • Build and execute project work plans and revise as appropriate to meet changing needs and requirements.
  • Run day-to-day operational aspects of a project and scope.
  • Manage, maintain, and improve metrics and KPI’s.
  • Timely response to inbound requests for Training Schedule information including meeting Instructor utilization targets.
  • Reconcile Partner Invoices against service delivery records and approve payment to partners.
  • Manage the Subcontract Partner training activities including invoicing tracking.
  • Meet the budgetary requirements of the program, including regular reporting.
  • Bachelor’s degree or equivalent experience
  • 3+ years of relevant work experience in Learning & Development, cyber-security, and/or program management role
  • PMP certification is preferred
  • Certified Scrum Master along with knowledge and application of agile methodology is preferred
  • Meticulous with details and timelines to ensure accuracy
  • Extremely organized and able to manage the coordination of multiple events globally
  • Positive, learning, collaborative, global and growth mindset
  • High degree of professional credibility, including responsiveness, business focus, sound judgment and the ability to prioritize
  • High concern for giving learners an excellent experience
  • Experience working with a learning management system (LMS)
  • Proven track record of successfully working cross-functionally and/or globally
  • Experience in instructional design, adult learning, and/or certification

The Team

Our Learning & Enablement organization inspires cybersecurity professionals around the world. We drive awareness, in-depth understanding, and adoption through our customers. We motivate audiences around the world by training our suite of products to promote the full adoption of our services to protect digital environments. It's a meaningful career path, one that requires constant learning and evolution.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines

Covid-19 Vaccination Information for Palo Alto Networks Jobs

  • Vaccine requirements and disclosure obligations vary by country.
  • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
    • The job requires accessing a company worksite
    • The job requires in-person customer contact and the customer has implemented such requirements
    • You choose to access a Palo Alto Networks worksite
  • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

At Palo Alto Networks, we foster a culture of innovation, authenticity, and collaboration. This focus helps to advance our mission of protecting our way of life in the digital age by preventing successful cyber attacks.

ICT
Amsterdam
10.000 medewerkers