Ontvang aanbevelingen op basis van je profiel en word benaderd door bedrijven.

Security Advisor Intern

Geplaatst 29 dec. 2022
Delen:
Werkervaring
0 tot 2 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

Al 300.000+ studenten en starters hebben een profiel.

About the Role:

The Falcon Complete Security Advisor Intern works within a team of advisors focused on overall health and security posture of all Falcon Complete customers. The ideal candidate will demonstrate a combination of technical, security, and customer management skills aimed at guiding customers towards a successful and secure experience with Falcon Complete. Under the direction of leadership, this role will execute daily tasks to ensure Falcon Complete can achieve its mission to stop breaches.

Role Responsibilities

  • Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards.
  • Provide Falcon Complete customers with recommendations that align to improved security.
  • Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture.
  • Contact customers directly upon identification of misalignment with Falcon Complete standards.
  • Document, update, and resolve all customer related issues in accordance with established procedures and SLAs.
  • Develop and provide customers with service reports and stats as requested.
  • Partner with internal teams to ensure customer satisfaction.
  • Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues.

What You'll Need

  • Customer empathy and ability to guide customers towards desired outcome.
  • Excellent customer-facing communication skills including verbal and written.
  • Partner with CrowdStrike teams to troubleshoot and resolve customer issues.
  • Demonstrated knowledge of Windows, Linux, and MAC operating systems.
  • Demonstrated knowledge of threat detection and incident response.
  • Pursuing Bachelor's degree in Technology and/or Cybersecurity or relevant experience.

Preferences

  • Knowledge of Malicious Code: Detection and Response
  • Knowledge of Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR).
  • Intrusion Detection and Response
  • Strong analytical capabilities and a desire to learn new things; experience working with customers a plus
  • Able to work across multiple teams to resolve customer issues and requests
  • Knowledge of the following frameworks: ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix and MITRE Att&ck, a plus.

CrowdStrike is the leader in cloud-delivered next-generation endpoint protection. CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent.
Many of the world’s largest organizations already put their trust in CrowdStrike, including three of...


CrowdStrike is the leader in cloud-delivered next-generation endpoint protection. CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent.

Many of the world’s largest organizations already put their trust in CrowdStrike, including three of the 10 largest global companies by revenue, five of the 10 largest financial institutions, three of the top 10 health care providers, and three of the top 10 energy companies.

ICT
London
1.000 medewerkers