Magnet.me - Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
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As a Traffic Controller at Customer Relations you are responsible to coordinate, improve and control the processes, tools, execution, and communication of successful service level management. You effectively and independently counteract the operational effects of internal and external factors impacting the organization.
You will be part of the Traffic Team reporting to the Operations Manager Customer Relations. As the proverbial spider in the web in the daily and weekly operation of the Customer Relations department. You act proactively and independently to safeguard the departmental KPIs by translating and implementing the long and midterm planning strategies onto the work floor. For 32-40 hours per week you:
With an eye on the future, the anticipated developments within the department and further exploration of upgraded tooling, the role of the Traffic Controller will evolve in the months to come. Therefore the position offers opportunities for personal growth and contribution beyond the successful management of service-level performance.
Within the Traffic Team you work together with 4 enthusiastic colleagues: the team is currently existing of 2 team members but will grow to 5. Just like you, they continuously seek for improvements. You notice that especially by their in-depth knowledge about planning processes, operational processes and of WFM tools (Calabrio) and systems. And how do you best describe our working atmosphere? Fun, hard-working and with a lot lof energy.
High on energy, low on ego and with a little bit of humor. You are also 'one of a kind' because of your proactive approach. On top of it, you:
If you feel good, our customers feel good. Therefore, as Traffic Controller, based on a 40-hour work week, you get:
Grow with us, and make sure to apply! The next steps are:
At Rituals, a sense of purpose goes hand-in-hand with an entrepreneurial spirit. We care about the well-being of all colleagues as much as we care about the well-being of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal well-being and growth. Contribute to our ambitions as [job title].
We celebrate this world’s diverse beauty and make our colleagues and customers feel safe, engaged, valued, and appreciated, which is our top priority. Therefore, we are an equal opportunities employer and do not discriminate against any employee or applicant.
''We are not here to sell you beauty. We are here to make you feel good'' - Raymond Cloosterman, CEO Rituals
''We're not here to sell you beauty, we are here to make you feel good''
We are a Dutch brand with a focus on international expansion. Our ambition is to grow sustainably and become the number one global luxury brand in cosmetics. The first stand-alone store was opened in 2000 at Amsterdams’s Kalverstraat. Today, Rituals operates in more than 730 stores…
''We're not here to sell you beauty, we are here to make you feel good''
We are a Dutch brand with a focus on international expansion. Our ambition is to grow sustainably and become the number one global luxury brand in cosmetics. The first stand-alone store was opened in 2000 at Amsterdams’s Kalverstraat. Today, Rituals operates in more than 730 stores across 29 countries throughout Europe, Asia, Middle East and the Americas/ North and South America; with the aim to open 1,000 stores by 2020.
From the first day of my internship onwards, Rituals really felt like a second family for me. Somewhere you don’t feel judged and where you have the opportunity to learn and grow as an individual. I’d highly recommend Rituals as an internship company to anyone!
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