Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Trainee CRM

Geplaatst 24 mrt. 2024
Werkervaring
0 tot 2 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

For our offices in the Netherlands we are looking for a CRM Trainee who helps our customers to fully utilise the power of Salesforce Sales & Service Cloud.

The traineeship starts with a program where you combine learning about CRM and working for clients. As a CRM Consultant, you devise and configure Salesforce solutions that help our customers to achieve their objectives. You will think about how to make use of the available data in terms of managing the Customer's CRM platform, setting up integrations to combine product feeds, customer databases, web content and insights about click behaviour and setting up a fully personalised customer journey across various regions. To do this you work with data and sometimes build queries, formula’s and flows. You are not a developer, but you know tech and want to get all the insights about your customers. You can also clearly articulate the solutions you have devised to help our customer go one step further.

As no day is the same as a member of the CRM team, you are not afraid of a little challenge; shifting schedules around becomes a second nature, and you maintain calm at all times! And just as no day is the same, neither is planning! Variety, growth, and input is provided, but also expected from you!

Responsibilities:

  • Devise and configure Sales & Service Cloud solutions that help our customers to achieve their objective;
  • By combining your technical knowledge and experience with a sense of business, you arrive at the best technical solutions for our customers;
  • Learn how to translate business requirements into scalable solutions contributing to more efficient sales and customers service processes
  • You will think about a scalable data model and setting up integrations to combine product feeds, customer databases, web content and insights about click behaviour, so that you can create the perfect customer journey that entices the end customer to convert.
  • You will learn how to work with declarative automation tools like Salesforce Flow.
  • Clearly articulate the solutions you have devised to help our customer go one step further.
  • Create reports and dashboards to keep track of metrics and KPI’s

Digital Marketing at DEPT®:

  • A group of analytical and performance-driven colleagues that will feel like friends in no-time;
  • Good vibes: we’re trusting and believe in creative freedom and autonomy;
  • If you grow, we grow. That’s why we’ll cheer you on [and support you] with personal coaching, a development plan and budget;
  • Projects that work for you as well as the other way around. From short and snappy to more in-depth: whatever fits your ambition;
  • Clients that will make you feel like a proud ambassador, like Philips, Just Eat Takeaway and bol.com;
  • Best of both worlds: the pros of an international leading agency with the energy of your next door agency.

We strongly support diversity and are committed to create an inclusive environment for everyone at DEPT®. Ultimately, we are looking for a unique individual who wants to strengthen our work and community.

YOU:

  • In case of CRM:
  • Have a background/study in IT, and would love to learn more about customer data and business processes.
  • Have a background/study in IT or Marketing, and would love to know more about data models, coding and integrations.
  • You have experience with, or would like to learn no-code tools like Salesforce Flow or coding languages like SQL and java.

General:

  • Can switch from serious to play in the blink of an eye;
  • Masters the English language in word and writing;
  • Would be a plus if you have a Salesforce Admin certificate, a Salesforce Marketing Cloud certificate or the Salesforce Administrator certificate;
  • Have an advantage if you have experience in working with Salesforce, Pardot, Salesforce Marketing Cloud or similar Marketing Automation tooling;
  • Have an advantage if you have experience with DMPs/CDPs/Data warehouses.
  • You are independent and proactive.

DEPT® is a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. www.deptagency.com

ICT
Rotterdam
Actief in 11 landen
480 medewerkers
60% mannen - 40% vrouwen
Gemiddeld 32 jaar oud

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