You will own our stay experience and lead the development and roll out of TSH experience initiatives in our new and existing hotels across Europe.
As the new Senior Experience Manager for our Stay experience you will report to the Director of Experience and support the definition of vision, strategy and roadmap of our stay experience including student accommodation, hotel and extended stay. You will work collaboratively with other teams, in particular frontline operations and commercial partners on the development and implementation of our stay experience. You will be the go-to expert on the stay product within the business, and will ensure guest-centric decision-making by being the voice of the customer. You will own the development, maintenance and communication of the student and stay experience product book.
Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the brand’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone.
Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.
The Social Hub is much more than a hotel. In our boundary-blurring spaces we bring together a new generation of bold change-makers to connect, learn, stay, work, and play. Creating memorable experiences for our community of hotel guests, students, creatives, enterprising minds and anyone in between.