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This position will be part of the Processes & Systems team inside the Customer Experience (CX) Enablement business unit. The CX Enablement team empowers and facilitates all CX teams to focus on what is most important: our customers! We provide our teams with the product knowledge, data, and insights they need, work to continuously evolve our processes as we scale, and look after systems.
As a Systems Architect, you will be reporting to the Team Lead of Processes & Systems. You would collaborate closely with the CX Enablement team and cross-functional stakeholders to recommend and lead projects aimed at improving the CX's workflows, tools, communication systems, and performance against the current set of KPIs. Automation is key, and streamlining the way we work is an essential part of the role.
Your responsibilities will include:
Personio is the all-in-one HR software for small and medium-sized companies. Based in Munich, Madrid, London and Dublin, Personio's mission is to make HR processes as transparent and efficient as possible so HR can focus on what matters most: people and strategy. The Personio solution includes human resources, recruiting and payroll and supports all core HR processes every business needs to do. Almost 3,000 customers operating in over 80 countries use Personio.
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