Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

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Credit Collector

Geplaatst 25 mrt. 2024
Werkervaring
1 tot 2 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Credit Collector

This position is part of the Global Partner Payment (GPP) team, based in Amsterdam, The Netherlands.

Reporting into the collection supervisor you will manage a portfolio of hotels in the EMEA credit and collections region. In this role you will be responsible for building a professional relationship with hotels and business partners. By maintaining this relationship you will also ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently.

We are looking for a highly motivated, enthusiastic, goal-oriented individual with professional sales and phone skills, who carries a positive attitude and is able to promote Direct Debit, our preferred payment method.

Our Global Partner Payment values are: People Centric, Continuous Improvement, Empowerment, Partnership and Transparency

What you'll do:

  • Able to communicate at native level in English
  • Reach out to hotels to collect their debt, by phone and email
  • Actively promote our preferred payment method
  • Solve and follow up on queries and invoice disputes
  • Maintain and analyze reports on the financial status of accounts
  • Effectively cooperate with business partners and hotels as required and create best practices in order to improve our collection process
  • Utilize various third party applications and tools such Microsoft office
  • Meet departmental expectations, deadlines and collection targets
  • Understand and act upon our GPP values: People Centric, Continuous Improvement, Empowerment, Partnership and Transparency

Who you are:

  • 1-2 year of working experience in collections, customer service and/or the travel industry.
  • Native English speaker ; fluency in Dutch would be nice to have
  • Good knowledge of Microsoft Office (Excel, Word etc.)
  • Team Player
  • Strong negotiating skills – Able to negotiate assertively when required
  • Analytical – ability to identify risks

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Our aim is to revolutionise travel through the power of technology! We are the largest online travel company in the world. Our travel brands offer adventure seekers the world’s most comprehensive selection of exciting travel backed by industry leading technology and a worldwide team of passionate employees who focus on creating the best travel experience for our customers. We power…


Our aim is to revolutionise travel through the power of technology! We are the largest online travel company in the world. Our travel brands offer adventure seekers the world’s most comprehensive selection of exciting travel backed by industry leading technology and a worldwide team of passionate employees who focus on creating the best travel experience for our customers. We power bookings for some of the world’s leading airlines and hotels, top consumer brands, high traffic websites, and thousands of active affiliates through Expedia Affiliate Network (EAN).

We love solving problems and creating ideas. We want to push the frontiers of technology and find the smartest solutions using our collective intelligence to simplify big ideas, relentlessly seek out opportunity, take risks, act with speed, and always find a way to get the job done.

Expedia, Inc.’s companies operate more than 150 travel booking sites in more than 70 countries, including Canada, the United Kingdom, Germany, France, Italy, Spain, the Netherlands, Norway, Sweden, Denmark, Australia, Japan, and China so we’re truly global in our outlook. We are looking for people that can demonstrate a focus on innovation and a passion for seeking new opportunities. We work with many brands under Expedia so we’re looking for people that can show commercial acumen and spot those crucial opportunities for growth. Our people have a curious mind and the courage and passion to challenge the status quo.

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