QA Manager

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com

The department

In this role you work together with the local factory QA Manager and the Regulatory Manager for the ADM Specialty Ingredients division who are responsible for the region EMEA. Furthermore you will work with the Supply Chain team, Customer Service Representatives, Sales, external suppliers like warehouses and co-packers mainly located in the Netherlands and globally located ADM manufacturing sites (e.g. Europe, USA, India, China).

The position:

The main purpose of this stand alone position is to execute the food safety and quality strategy for the Specialty Ingredients business in EMEA. In your role as Quality Assurance Manager you will be responsible for ensuring that products and processes meet standards set by both the company and regulatory bodies. This means that you will be responsible for the quality of our products when the products leave our local factory until the delivery to the client.

The Quality Assurance Manager will be the liaison between customers, manufacturing sites, external suppliers and internal departments on relevant quality related matters.

Responsibilities:

• Close cooperation with the Quality Managers/Technical Support teams of processing factories within the relevant divisions (internal and external) to optimize the quality supply chain.
• Ensuring customer inquiries (complaints, QA-related questionnaires, food safety concerns, documentation etc.) are followed up and answered accurately in a timely fashion.
• Ensuring quality compliance regarding the manufacture and sale of SI ingredients in EMEA.
• Pro-actively advices management and supports on food safety, general quality topics and quality issues.
• Responsibility for the developing and target setting of strategic KPI’s.
• Providing periodic reviews regarding the quality performance.
• Defining, updating and monitoring SOP’s and HACCP system.
• Coordinating and Conducting internal and external QA audits and inspections, accompany external auditors (customers, certification bodies, governmental agencies).
• Train sales and logistics teams in relevant QA procedures (SOP’s and HACCP).
• Ensuring quality assurance-related documentation is current and correct.
• Updating/ monitoring European quality SharePoint site.
• Monitor returned goods and approve next steps to be taken.
• Sampling of finished goods for customs purposes.
• Support supplier / co-packer qualification and ensuring the approved supplier list and documentation is current and correct.
• Responsible for department related certifications (e.g. kosher, halal, organic).
• Checking the CoA’s and amending current specifications if necessary/set up new specifications in the system.

What you offer

• Bachelor or Master’s degree in food science, food safety, food technology or similar field;
• Knowledge of food safety and quality systems;
• 3+ years working experiences in quality management in food industry;
• Fluent in Dutch and English;
• Teamplayer and strong communicator;
• Able to work pro-active and structured way;
• Able to interpret and process analytical data;

What we offer

• A high level of personal responsibility in one of the largest food organizations in the world;
• Challenging tasks, short decision-making processes and a high level of personal responsibilities in a modern working environment with the possibility to work partly from home
• Room to think innovatively and grow with the opportunities to shape your own career
• A culture in which we continuously learn and promote diversity, equality and inclusiveness. We offer continuous learning on-the-job, through unlimited access to Linkedin Learning and participation in Performance Excellence and projects;
• Excellent career progression and career opportunities in a leading global food company;
• Hybrid working from home policy.