Ontvang aanbevelingen op basis van je profiel en word benaderd door bedrijven.

SAP Senior Support Consultant FICO

Geplaatst 6 nov. 2022
Delen:
Werkervaring
5 tot 7 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

Al 300.000+ studenten en starters hebben een profiel.

The SAP Senior Support Consultant FICO will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability. As a member of the Service Delivery Organization, a SAP Senior Support Consultant FICO will analyze the tickets raised by user(s) and provide response/resolution to the user or work with the concerned teams/ 3rd party providers to resolve the issues as the per the Operational/Service Level Agreement with the business. The individual will also be responsible to work with the architects, developers and testers to build and deliver small enhancements in line with the global template design after approval from the Solution Delivery organization.

Job Responsibilities:

  • Provide deep functional & technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components.
  • Assume full ownership of the support tickets in the respective process area, work with integration, other process teams, development teams, 3rd party support providers to resolve the tickets within Operational/Service Level Agreement limits.
  • Understand global template and regional solutions designed/developed by Solution Delivery teams and resolve the tickets keeping the solution intact.
  • Perform thorough testing including regression testing before releasing any solution for final user validation.
  • Understand and follow ADM IT processes in performing all day-to-day activities.
  • Understand ADM IT Service Management process, update incident/problem/service tickets regularly and accurately and document resolution in the service management tool.
  • Design and Configure minor enhancements following the ADM standard configuration/naming standards, document Functional design documents.
  • Provide technical input in support of audit requests, as needed.
  • Follow regulatory compliance and Security standards.
  • Partner with other process and system experts to identify and implement business process continuous improvements opportunities

Job Description

  • Experience in one or more SAP modules; Experience with S/4HANA highly preferred.
  • Deep Knowledge of SAP solutions covering one or more Finance processes: Cost Accounting, Product Costing, General Ledger, Profitability and Cost Analysis, Asset Accounting, Financial Reporting, Tax, Consolidations and Financial Close management. Experience with Central Finance, Financial MDG a strong plus.
  • Experience with dealing with key integration areas in Customer Service, Procurement, Supply Chain, and Manufacturing; experience integrating SAP with external tax engines (e.g. OneSource, Vertex), procurement tools (e.g. Ariba), Financial Close Management solutions (e.g. Hyperion) a plus.
  • Knowledge of standard SAP localizations in Finance supporting global deployments.
  • 3 years’ experience in a support analyst role in a medium/large organization.
  • Experience with 24x7 support covering all time zones, working with multi-cultural support teams spread across different geographies.
  • Additional experience with leading team of support analysts in the respective area of expertise will be highly preferred.
  • Experience with a full-lifecycle SAP implementation will be an added advantage.
  • Practical experience working in an agile environment
  • Strong analytical, organization, time management, facilitation, and process management skills
  • Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
  • Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
  • Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.
  • Ability to effectively communicate to all levels of an organization how current trends and technology can address identified business needs and capabilities
  • Bachelor’s degree related to Information Systems, Business or other relevant academic discipline

Archer Daniels Midland is één van de grootste voedingsproducenten van de wereld. Elke dag werken meer dan 30.000 medewerkers samen om oogsten te transformeren naar producten die vitale behoeften voor voedsel en energie dienen. Op meer dan 265 verwerkingslocaties zetten we mais, oilseeds, tarwe en cacao om tot producten voor voedsel, veevoer en energie. ADM heeft het grootste wereldwijde oogst-transport...


Archer Daniels Midland is één van de grootste voedingsproducenten van de wereld. Elke dag werken meer dan 30.000 medewerkers samen om oogsten te transformeren naar producten die vitale behoeften voor voedsel en energie dienen. Op meer dan 265 verwerkingslocaties zetten we mais, oilseeds, tarwe en cacao om tot producten voor voedsel, veevoer en energie. ADM heeft het grootste wereldwijde oogst-transport netwerk en ontsluit gewassen en markten in meer dan 75 landen. Kortom, een bedrijf waar je het verschil kan maken.

ADM geeft medewerkers de mogelijkheid om iets bij te dragen aan de wereld. We zijn op zoek naar mensen met de vaardigheden en gedrevenheid om nieuwe technologieën en producten van de toekomst te ontwikkelen. Voor voedsel, veevoer en bio-energie. Om de beste medewerkers aan te trekken, hebben we een prima arbeidsaanbod. Dit bestaat uit het bieden van mogelijkheden, opleidingen, een professionele werksfeer en arbeidsvoorwaarden die in bovenin de markt liggen. Wanneer je bij ADM in dienst komt - of het nu in Koog aan de Zaan of Europoort is, of ons hoofdkantoor in Zwitserland, of de Verenigde Staten, jouw groeipotentieel is onbeperkt. De mogelijkheden voor je carrière zijn wereldwijd.

Industrie
Koog aan de Zaan
29.000 medewerkers