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Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Senior Associate Engineer: DevOps Modern Workplace

Geplaatst 25 mrt. 2024
Werkervaring
2 tot 4 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

Want to be a part of our team?

The Senior Associate Engineer: DevOps Modern Workplace primary focus is to consult and work alongside internal clients and transformational teams for the successful deployment, migration activities and subsequent handover of Modern Workspace elements, to include but not limited to - voice, collaboration environments and associated service offerings.

The role will include supporting transformational initiatives in line with strategic goals and acting as a primary contact between regional and internal core teams for all solution, technical and process activities, escalating to core teams internally as and when required.

The Senior Associate Engineer: DevOps Modern Workplace will be expected to work closely alongside senior colleagues, project management teams and enterprise architects for understanding of overall solution design, implementation, and transition of work from concept to delivery. Additional responsibilities are to include the successful transition and continual improvement of ‘business as usual’ type operational activities to the target global operating model. And to identify and assist in the implementation of automating processes, reporting and analytics wherever possible.

Working at NTT

Key Roles and Responsibilities:

  • Assist with the preparation of technical documents, including systems and flowcharts that diagrammatically show data/information flows
  • Assist with performing proof of concept and testing if required
  • Ensure process and solutions are documented and maintained to a high standard for consumption by other organizational units
  • Works with the required teams to assist with technical related queries in the transformational activities for deployment or migration of standardized solutions into regions and affiliates
  • Assist with implementation preparation and implementation of the solution into a production environment
  • Assist with the resolution of any problems identified in the integration and test phases
  • Assist with post-implementation process reviews
  • Responsible for the optimisation and automation of standard processes, procedures, reporting and analytics, liaising with peers to continually improve processes.
  • Provide support & training to internal clients and operational teams during deployment and migration phases
  • Works closely with internal solution and enterprise architecture teams to understand strategic roadmaps, new developments, and products

Knowledge, Skills, and Attributes:

  • Ability to work with abstract concepts and have sound problem solving and analytical skills
  • Strong people interaction and collaboration capability
  • Technical understanding of Microsoft Teams, direct routing and the MS Teams voice framework
  • Technical understanding of Cisco Call Manager, Cisco Jabber, Cisco Endpoints, WebEx Teams, and WebEx Meetings
  • Good working knowledge of Active Directory and M365
  • Excellent client-centricity with the ability to focus on business outcomes
  • Highly Organized and planned individual
  • Self-starter and self-managed
  • Strong stakeholder and relationship management
  • Ability to demonstrate impeccable attention to detail and work well within a team environment
  • Good knowledge of project management principles to ensure that projects with clients are executed accordingly
  • Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools
  • Patience, understanding of other’s point of view and a willingness to help others is a must.
  • A flexible approach to working hours as projects span multiple time zones
  • Experience of working within a multi-cultural environment is highly desirable

Academic Qualifications and Certifications:

  • Typically requires extensive related experience
  • Bachelor’s or equivalent degree beneficial
  • Relevant Technical Certification beneficial
  • Agile or project management related certifications are preferable

Required Experience:

  • Demonstrable professional technical experience related to voice deployments within a large scale (preferably multi-national) environment
  • Experience of Microsoft Teams Direct routing, including Voice migrations from traditional PABX systems to MS Teams highly desirable
  • Understanding and experience of deploying meeting room collaboration devices
  • Demonstrated experience working in a multi-team environment across multiple geographies

NTT Communications provides consultancy, architecture, security and cloud services to optimize the Information and Communications Technology (ICT) environments of enterprises.

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