Ontvang aanbevelingen op basis van je profiel en word benaderd door bedrijven.

Learning & Development Trainer

Geplaatst 1 okt. 2022
Delen:
Werkervaring
2 tot 5 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

Al 300.000+ studenten en starters hebben een profiel.

Description

An exciting opportunity has become available at Starling Bank for a Learning & Development Trainer to join the fast growing Learning & Development team. This role is responsible for the design and delivery of the L&D needs across the organisation. This will include but is not limited to induction, management, leadership, personal effectiveness and operational skills.

The role will be Southampton based, and occasional travel to our offices in Cardiff and London will be required.

Responsibilities:

  • Facilitating and delivering training programmes to new and existing employees, which will include systems, processes and soft skills.
  • Helping to develop training materials for new starters and existing team members in the Contact Centre.
  • Encouraging participation from employees in ongoing training programmes.
  • Helping to analyse learning outcomes to show success of learning programmes.
  • Ongoing coaching to employees in the Contact Centre to ensure high quality service.

Requirements

  • Experience in a Training or Learning & Development role in a Financial Services company (preferably within a Contact Centre environment).
  • Experience building training programmes and materials.
  • A hands-on approach - someone who is happy to roll their sleeves up and get ‘stuck in’.
  • Outstanding facilitation skills, and excellent written and verbal communication.
  • Ability to deliver and meet deadlines in a flexible, organic, fast-paced environment.
  • Design and delivery of training
  • Communication, collaboration and partnership
  • Project management
  • Strong facilitation skills

Benefits

  • 33 days holiday (including public hols). You’ll also get your birthday on us
  • 16 hours paid volunteering time a year
  • Family friendly leave policies
  • Private Medical Insurance with VitalityHealth
  • We have many varied social groups set up and run by our employees - ForTheWin (a gaming group), Starling FC, book club and many more!
  • Discounts on cinema tickets, restaurants, shopping and train tickets via a Perkbox membership
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme
  • Gym membership options

About Us:

We are a leading digital bank on a mission to disrupt the banking industry. We’ve built an app with smart money management tools to help our customers live a healthier financial life. We also offer groundbreaking B2B banking and payments services.

Since our launch in 2014, we’ve surpassed 2.5 million accounts in total: including 400,000 business accounts for small and medium-sized enterprises (SMEs). Our total deposits, meanwhile, have surpassed £7 billion over the same period.

We’re a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We’ve won the Best British Bank award four years running, and now employ more than 1,700 people across our London, Southampton and Cardiff offices.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Starling Bank is a UK mobile-only bank offering personal, joint and business accounts. Our app helps people take the stress out of money by letting them visualise and manage their finances in real time, all from one app.

Financieel & banken
London
500 medewerkers