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Credit Controller

Geplaatst 21 sep. 2022
2 tot 4 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

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At Grosvenor, we seek to recruit and develop people who share our values – Integrity, Respect and Trust – and have the skills and ambition to help us implement our strategy.

Purpose of the Role

Reporting directly to the Financial Controller and working closely with the other member of the finance team, the Credit Controller will be primarily responsible for assisting the firm’s account handlers in raising invoices and chasing debts from both internal and external clients.

Key Responsibilities

  • Responsible for the invoicing and credit control functions of the business, ensuring the firm’s agreed debt collection processes are adhered to.
  • Working closely with the various account handlers in the business as well as members of the finance team, builld and maintain relationships both within the business and also externally with clients, ensuring the FCA’s TCF requirements and focus on vulnerable customers are adhered to.
  • Set up new direct debits for clients, maintain and process existing direct debit collections and investigate any rejections.
  • Working with the Finance Assistant, ensure all cash received is accurately allocated within agreed time frames to facilitate financial reporting to senior management, the Board of Directors and the regulator.
  • Raising of credit notes and processing of client refunds ensuring processes for verifying bank account details are followed.
  • Ensure processes for write offs and bad debts are strictly adhered to.
  • Assist in resolution of queries from insurers, following up on outstanding balances and ensuring the ledgers are accurately maintained.
  • Ad-hoc reporting and other duties as required by the Finance Team.

Key Requirements

  • Experience of working within a credit control environment.
  • Experience of cash control accounts and reconciliations.
  • Strong numerical and analytical skills.
  • Attention to detail and problem solving skills.
  • Able to deliver to tight deadlines.
  • Organisational skills, ability to effectively manage workload during peak period to meet deliverables.
  • Excellent customer service – ability to listen to and negotiate effectively with clients.
  • Good systems skills, including excel, and the ability to manage and manipulate data.
  • Excellent interpersonal and communication skills.
  • Strong work ethic and team player.
  • Insurance industry experience advantageous, but not essential.

At Grosvenor we value diversity and we are proud to be an equal opportunity employer. We are committed to promoting and protecting the physical and mental health and well-being of all our people. If you need assistance or reasonable adjustments due to a disability, please provide details along with your application

Grosvenor Group is one of the world’s largest privately-owned property businesses. We develop, manage and invest in property in more than 60 cities around the world. Four regional Operating Companies are responsible for their own property strategies. Last year, their combined activities accounted for 87% of the Group’s capital as they developed, managed and invested in assets in principally the retail, residential and office sectors.

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