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Digital Communications Manager

Geplaatst 21 sep. 2022
2 tot 5 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

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At Grosvenor, we seek to recruit and develop people who share our values – Integrity, Respect and Trust – and have the skills and ambition to help us implement our strategy.

Hello, we’re Grosvenor.

We think this is a special place to work. So, before we get into the details of this job opportunity, here’s a few words about who we are and what’s important to us.

We’re about delivering lasting commercial, social and environmental benefit

Grosvenor is an international organisation whose activities span urban property, food & agtech, rural estate management and support for philanthropic initiatives to deliver lasting commercial, social and environmental benefit. For this role specifically, there will be particular emphasis on supporting our UK property business where our focus is on creating places where communities, businesses and nature thrive.

We’re steeped in history but focused on the future

You’ll find our roots within the Grosvenor family’s long history and over 340 years of property investment excellence. But we are an organisation that’s firmly focused on the future. From cutting edge climate action to being at the forefront of social impact and community engagement, we work with purpose and embrace change. So diversity of thought, new ideas and fresh perspectives really matter to us. We want our people to bring everything they are to work. Their life experiences, their knowledge, their unique take on challenges and solutions.

What’s it like to work here?

Well, there is plenty to talk about. It’s purposeful, whether that’s greening our places in clever ways or thinking about the cities and workplaces of the future. It’s sociable, we’ve got a buzzing café, hold many events and have lots of opportunities to get involved in driving our culture. It’s ambitious, which you’ll see in our transformational development projects and investment pipeline. It’s challenging, varied and supportive; did you know we have an employee innovation programme? We also enjoy a flexible work environment and, because it’s a family business, we like to think we’re a little less corporate too.

Interested? Then take a look at the job opportunity below. We’re looking for someone who wants to build a brilliant career at Grosvenor, and we look forward to receiving your application.

Purpose of role

To help build Grosvenor’s reputation for lasting commercial, social and environmental benefit, delivering clear and impactful communications that influence both targeted audiences and the wider public.

Focussed on helping Grosvenor Property UK build a reputation for developing and managing places that inspire community success and lead the way in tackling climate change. This role also supports channels and initiatives promoting Grosvenor’s wider UK and global activities.

Its specific remit is to manage the digital programme that underpins our corporate communications campaigns and events, and to create and manage content on an ongoing basis that delivers on our reputation strategy.

This role sits within our Communications team which brings together the Corporate Affairs, Brand and Digital expertise which supports the business’ reputation and objectives.

Key responsibilities

  • Deliver and evolve our digital communications strategy to grow our reputation and engage positively with our key stakeholders
  • Create and deploy content across GPUK and Grosvenor-wide social media channels, actively managing each to maximise opportunities and engagement
  • Manage paid for social media campaigns ensuring that audience targeting is up to date and effective
  • Curate and continually assess GPUK’s web pages and other key sections of the site to ensure optimal user experience and KPIS are met
  • Support the digital execution of core campaigns around environmental leadership, community success our culture and employer brand.
  • Create imagery, audio and video content that is fresh, diverse and representative of our business, places where we operate in and people that rely on them
  • Create and deliver an ongoing training programme to upskill colleagues in social media, helping to grow team capabilities and our corporate reputation through employee advocacy.
  • Manage and report on regular and campaign communications and own the communications dashboards that update Executive teams with our KPI performance and recommended improvements.
  • Routinely scan for content relevant to our reputation and interests, flagging issues, assisting with our response.
  • Lead liaison with Liverpool ONE and GPUK Marketing teams and other Communications Managers to ensure that messaging is aligned, identifying synergies and opportunities to collaborate.
  • Support team learning and innovation on digital communication trends and platforms
  • Provide cover and support to colleagues working on employee engagement and internal communications when required.

Essential Requirements

  • Excellent written, presentation and interpersonal skills.
  • Comprehensive understanding of social and digital media including analytics and reporting.
  • Ability to adapt communications for audiences of varying seniority and technical understanding.
  • Ability to work collaboratively and across all levels of an organisation including senior management.
  • Sound judgement, well organised and confident handling a number of demanding responsibilities at once.
  • Proficient with Adobe Creative Suite including Photoshop, InDesign and Illustrator as well as Canva
  • Proficient with Mailchimp and Microsoft applications including Outlook, SharePoint, Office 365, PowerPoint, Teams and Excel.
  • Skilled in management of social channels including Twitter, LinkedIn and Instagram

At Grosvenor, we seek to recruit and develop people who share our values of integrity, respect and trust.

At Grosvenor we value diversity and we are proud to be an equal opportunity employer. We are committed to promoting and protecting the physical and mental health and well-being of all our people. If you need assistance or reasonable adjustments due to a disability, please provide details along with your application

Grosvenor Group is one of the world’s largest privately-owned property businesses. We develop, manage and invest in property in more than 60 cities around the world. Four regional Operating Companies are responsible for their own property strategies. Last year, their combined activities accounted for 87% of the Group’s capital as they developed, managed and invested in assets in principally the retail, residential and office sectors.

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