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Senior HR Operations Coordinator

Geplaatst 21 sep. 2022
2 tot 5 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

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At Grosvenor, we seek to recruit and develop people who share our values – Integrity, Respect and Trust – and have the skills and ambition to help us implement our strategy.

Purpose of Role

As part of our HR strategy, we see the purpose of our team is to make business success inevitable through our people. With that in mind we work together as a group to make that happen through all people related activity ranging from strategy, resourcing, remuneration, people development/engagement, as well as driving performance and organisational culture change.

All roles in our team are critical to help us deliver our goals and this position is no exception. It’s a busy job, reporting to the HR Operations Director, with responsibilities ranging from leading a small team delivering HR operational excellence and amazing customer service, to providing effective and efficient HR administrative support to several business client groups. It’s a varied role, covering a broad range of activity, so the successful candidate will need to be organised! For the right candidate there is also the opportunity to take on HR advisory responsibilities for a small client group in the business, with oversight from a Senior HR Business Partner.

This role is a great opportunity for someone seeking to build their career in HR with opportunities to expand their experience across all areas of HR and develop line management skills. We are looking for someone to be committed to continuous improvements and we welcome (and encourage!) your critical eye on our current processes. You will need to be prepared to get your hands dirty and operate in a fast paced and high-performance environment. As a small business there are times when we all have to pitch in where necessary to get the job done, but you will find our friendly team to be collaborative, committed to delivering, and always happy to help each other out.

Key Responsibilities

  • To lead and manage the HR Assistant and HR Apprentice roles providing support, guidance and performance management to drive excellent customer service and maximum efficiency.
  • For the right candidate, to be the lead HR contact providing advisory support for a small number of client groups (with oversight from the relevant Senior HR Business Partner) including performance management, resourcing, reward etc.
  • To be the key HR contact for the Graduates leading on ensuring appropriate support is in place for their development, qualifications etc.
  • To work with Centres of Excellence to inform and deliver talent, recruitment and reward initiatives to the business
  • To support the HR Business Partners in the management of client groups ensuring they have the appropriate information and data available to effectively manage senior stakeholders.
  • Managing the end-to-end process for maternity, shared parental, parental leave and other family related leave requests providing support to both employees and managers (with support of HR Business Partners as needed).
  • Managing the starters and leavers process, including arranging induction sessions, running HR induction sessions and conducting exit interviews (where appropriate).
  • With the support of the HR Apprentice, work on a variety of activities from answering employee questions on anything from booking holiday to accessing their benefits to managing data reports, preparing all paperwork for contractual changes, dealing with ending/extending fixed term contracts and preparing offer letters and contracts for new starters.
  • Responsible for managing and processing confidential employee data across all of our HR systems (including Workday).
  • To provide support to HR Assistant for ensuring monthly payroll information is imputed accurately, in a timely manner, and checked, approved and executed precisely.
  • Challenge and improve existing processes whilst providing practical solutions where appropriate.

Key Requirements

  • Flexible, collaborative and driven approach, with an ability to thrive and enjoy a fast-paced, high-performance environment
  • A highly organised, process orientated approach with the ability to prioritise effectively and spot continuous improvements.
  • Strong interpersonal skills with the ability to build great stakeholder relationships
  • Strong customer service experience, positive, friendly customer-focused approach with both internal stakeholders and external customers
  • Strong communication skills – verbal and written with strong attention to detail
  • A curiosity about and interest in HR – previous experience in HR is essential
  • Innovative thinking with a passion for solving and owning problems
  • Experience in working with Workday is highly desirable
  • Sustainability – Reviews existing ways of working and identifies opportunities for contributing to sustainability improvements.

Grosvenor offers a hybrid approach to working - contact grosvenor.recruitment@grosvenor.com for further details.

Grosvenor Group is one of the world’s largest privately-owned property businesses. We develop, manage and invest in property in more than 60 cities around the world. Four regional Operating Companies are responsible for their own property strategies. Last year, their combined activities accounted for 87% of the Group’s capital as they developed, managed and invested in assets in principally the retail, residential and office sectors.

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