Ontvang aanbevelingen op basis van je profiel en word benaderd door bedrijven.

Commercial Account Manager, Customer Development

Geplaatst 19 sep. 2022
3 tot 5 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

Al 300.000+ studenten en starters hebben een profiel.

Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Customer Development team handles all our existing Mimecast accounts throughout the Region. As a dominant innovator in our market, our customers expect more from our service. That means showing them you’re motivated to understand their businesses and use your commercial acumen to solve the problems that matter to them. Ultimately, you will have a proven track record of success in generating upselling opportunities and a high retention rate of customers. If you’ve worked with corporate technology, cloud computing or cybersecurity, that’s even better!

This is a pacey, but well-oiled sales environment that is regularly reinventing itself. We keep ahead of market trends and innovate together, and then demonstrate our potential as individuals. But you’re never far from the support of your team-mates and expert partners throughout Mimecast.

From optimistically pursuing your monthly, quarterly, and annual upsell revenue targets, to travelling to meet clients in person, you’ll walk the line between customer care and shrewd sales opportunities. When you know you’re the first and last person they call for anything cybersecurity related, you’re a success. In return, we promise you first-class development, ample rewards, and a company culture you’ll find it difficult not to fall in love with.

The Commercial Customer Development Manager role entails the following;

  • Looking after customers from 200-1000 employees
  • Managing a book of around 200 customers
  • Working closely with other departments such as Customer Success, Sales Engineering, Channel Team, Licensing and Renewals to ensure the customer gets a remarkable experience and are fully protected from new and emerging security threats
  • Partnering with our channel community on all customer engagements
  • Ability to understand and share the value of multiple solutions across the wide spectrum of threats that could impact an organisation
  • Engage with customers at all levels from IT technician to C-suite
  • Achieve against monthly, quarterly and annual upsell and retention targets
  • Adhering to KPIs set to drive success including pipeline generation, meeting targets and utilising our CRM system SFDC.
  • Excellent career progression and development opportunities
  • A fun, energetic environment with great team spirit and rewarding culture

You’ll need

  • College degree preferred, but not required
  • Minimum of 3 years IT or SaaS sales experience
  • Experience working with mid-market and larger market cap customers
  • Proven track record of C-suite relationships
  • Proven sales wins against revenue quotas

Why Mimecast?

We’re fast thinking. We go big to reach our cyberattack-disrupting goals. And we do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly – and outstandingly. We’re big on honesty because it makes us better. We’re empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That’s The Mimecast Way.

And the Mimecast way is also a hybrid-working way. We empower our people to balance their time between home and the office in a way that works best for them, their team, and our stakeholders.

Become a Mimecaster and put corporate data under your protection. Fill our teams with respect. And bring cybercrime-obstructing energy to your work. Be passionate. Be powerful. Be alive with purpose.

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

In an effort to protect the health and resilience of our global community, Mimecast requires all individuals to be fully vaccinated for COVID-19 and/or receive a negative test before entry into our offices.

Mimecast is a cybersecurity provider that helps thousands of organizations worldwide make email safer, restore trust and bolster cyber resilience. Known for safeguarding customers against dangerous email, Mimecast’s expanded cloud suite enables organizations to implement a comprehensive cyber resilience strategy.

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