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Built Estate Manager

Geplaatst 24 mrt. 2024
Werkervaring
2 tot 5 jaar
Full-time / part-time
Full-time
Functie
Salaris
£ 39.000 - £ 44.000 per jaar
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.

Location: MoD Chicksands (Covering Local Area of Sites)

Permanent/ Full time

Salary: £39,000 - £44,000

We have an exciting opportunity for a Built Estate Manager to join our project team at VIVO based at Chicksands to manage the Reactive and Programmed Property Maintenance for all sites within area of responsibility and operate as the immediate escalation point for significant operational and delivery issues at site level.

Key Accountabilities:

Technical Responsibilities

  • Management of service delivery of all Reactive & Programmed maintenance, and Billable Works (<£25k) in accordance with statutory legislation and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies.
  • Management of team and Supply Chain performance to ensure that all Reactive and Planned Maintenance key performance indicators are consistently achieved within area of responsibility.
  • Ensuring that all documentation relating to Reactive and Planned Maintenance is distributed in a timely manner and recorded against the appropriate assets in the CAFM system.
  • Ensure the maintenance of the Establishment Specific Task Schedule (ESTS) and the Forward Additional Services Plan (FASP) for sites within area of responsibility.
  • Overseeing the Early Warning Notification and Risk Reduction Meeting process.
  • Overseeing and managing the Statutory Compliance state of sites within area of responsibility, ensuring that any overdue Statutory and Mandatory Tasks are adequately mitigated for risk following consultation with DIO and HoE Representatives.
  • Identifying opportunities on establishments to support the MoD’s Net Zero carbon reduction targets and initiate Billable Works initiatives to achieve them.
  • Ensuring that all Billable Works up to the value of £25k, and delivered by Site teams, are delivered within agreed timelines.
  • Acting as an On Call Services Manager as required.

People Responsibilities

  • Planning, directing and coordinating operational activities on sites within area of responsibility to ensure they are being managed efficiently and effectively.
  • Developing and maintaining good working relationships with all internal and external stakeholders associated with the VIVO contract and work in collaboration to provide a consistent approach to delivering service excellence across the contract.
  • Acting as the VIVO focal point for all Heads of Establishments and senior DIO representatives on sites within area of responsibility
  • Acknowledge compliments and resolve complaints in a timely and satisfactory manner.
  • Communicate and promote SDA participation in support of external accreditations and initiatives that are important to VIVO and relevant stakeholders.
  • Liaise with Senior Billable Works Managers and Area Managers to identify the most appropriate resource to deliver Billable Works.
  • Ensuring that induction and mentoring processes are established for all new Delivery Managers and Admin staff and that suitable joining programmes are put in place to ensure they are capable of meeting all requirements by the end of their probation period.
  • Overseeing the Continuous Professional Development (CPD) of all staff within their area of responsibility.

Commercial Responsibilities

  • Comply with the agreed system of reporting of the physical and financial progress of Billable Works, including planned milestone payments.
  • Manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money.
  • Work with all stakeholders to support the management and mitigation of contract risk.
  • Contribute to the production of ESTS and FASP across the establishments within area of responsibility.
  • Ensure Billable Works are delivered efficiently and economically in order to promote a profitable business for VIVO.

What You'll Need To Do The Role:

Essential Skills:

  • Technical training to maintain and develop technical competence and awareness
  • Asbestos / Legionella Responsible Persons within area of responsibility.
  • Familiarity with the sites and assets within area of responsibility.
  • Emergency first aid qualification
  • Fire safety qualification
  • Familiarity with and experience in working to Safe Systems of Work appropriate to the discipline
  • IOSH or equivalent qualification

Desirable Skills:

  • HNC, or equivalent, level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience. Continuing Professional Development
  • Chartered Member of the Institute of Building, Incorporated Engineer, or equivalent institution.
  • NEBOSH General Certificate (or equivalent level qualification)
  • Familiarisation with CAFM applications
  • Good awareness and understanding of Microsoft Office applications
  • Associate Member of the Institute of Leadership & Management
  • Full Driving License

Training and Qualifications:

Essential:

  • Management level qualification in H&S and Environment (e.g. SMSTS)
  • Continuing Professional Development
  • Developed IT skills (e.g. Excel, Word, CAFM, Teams, Sharepoint etc.)

The services we provide are often of critical importance to the communities and nations we serve.
Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of…


The services we provide are often of critical importance to the communities and nations we serve.

Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services.

Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries.

And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers.

We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

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