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We are Europe’s largest electric charging partner. We are on a mission to enable everybody to drive as many kilometres as possible powered by clean energy. We do that by offering large scale smart charging solutions to the masses. We contribute to a low-carbon world by making EV charging easy, accessible and smart, with the best expertise, highest quality & service.
WHAT YOU’LL BE IN CHARGE OF
We are looking for an experienced Service Designer that will shape and deliver better customer experiences. Someone that creates a deep understanding of how our customers and users interact with us; from the moment of first interest to the moment they become and remain a customer. Your ambition is to deliver seamless services and user centric product experiences. You understand retention, what it takes to keep customers happy and how good service design can contribute to this.
THIS IS HOW YOU’LL CONTRIBUTE
THIS IS WHO YOU ARE
Service Design
Agile Working
Be skilled at …
Be...
Caring - You show empathy for your customers, your team and you are an e-mobility enthusiast who wants to contribute to a cleaner world.
User centric - You understand users and can identify who they are and what their needs are, based on evidence. You put users first and can manage competing priorities.
Integrator - You are a person who is able to switch between all competences involved, balancing user, technical and business perspectives
Strong communicator - You can communicate effectively across organisational, technical and political boundaries, understanding the context. You know how to make complex and technical information/ language simple and accessible for non-technical audiences.
Have knowledge of…
BECOME PART OF THE CHANGE
Working at NewMotion means working in a fun, fast-growing international company with big ambitions.
By joining us, you will:
Being part of NewMotion is being part of a company that is focussing on the future and helps enable a cleaner generation. Everyone who works for NewMotion believes in our services and products and feels engaged with our mission and vision.
Working at NewMotion means..
- Working in a great work environment: NewMotion is a young organisation which means that…
Being part of NewMotion is being part of a company that is focussing on the future and helps enable a cleaner generation. Everyone who works for NewMotion believes in our services and products and feels engaged with our mission and vision.
Working at NewMotion means..
- Working in a great work environment: NewMotion is a young organisation which means that there is plenty of room for initiatives and personal development. Apart from the Friday drinks every week, there are also lot of social activities we do together with the whole organisations or within the different departments.
- Innovation: Since the industry we are operation in is very innovative and new NewMotion is working on new solutions every day in order in develop the smartest ways of charging.
- Working in a divers, international and young environment: People from all over the world are working at NewMotion. Also, the way we work together is quit informal and our organisation is very flat.
Resources:
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