Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Community Manager

Geplaatst 24 mrt. 2024
Werkervaring
3 tot 5 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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We’ve got an exciting opportunity for a community manager to join our Emmy Award winning Creative Social team, working alongside one of our partners – a leading global technology brand and household name.

The ideal candidate is a strong communicator who is organised and able to effectively embody the brand’s TOV through online conversations.

The Community Manager must adhere to established protocols for moderation, and make key recommendations to processes and tactics. The candidate will also be responsible for working with key brand stakeholders to address sensitive or controversial topics.

Responsibilities

  • Manage active audience engagement on social platforms, getting involved in relevant conversations with a view to increasing engagement, encouraging interaction and creating communities.
  • Reporting feedback from users and escalating sensitive issues in a timely manner.
  • Measuring and capturing key data, trends, sentiments and reactions to content messaging formats across all communities.
  • Adhering to a consistent tone of voice.

Requirements

  • 3+ years experience executing community management on behalf of a brand.
  • Candidate must be UK based.
  • Experience using Sprinklr for community management.
  • Experience building audiences and increasing engagement.
  • Someone who is fluent in English with excellent written and communication skills.
  • Somebody who is passionate about social media.
  • Somebody who understands mainstream social media audiences and pop culture.
  • Excellent problem solving skills, with the ability to flex and pivot in a fast-paced industry.
  • Have an excellent understanding of all social media platforms, particularly Instagram and Twitter.
  • Must be a team player, and be able to wear different hats as needed
  • Experience with creative / social media agencies desired.

Benefits

  • Company Bonus
  • Private Healthcare Plan
  • Pension Plans
  • Life Assurance
  • 60% Work From Home
  • Training & Development
  • Employee Assistance Programme – Counseling

We are your digital partner. We support and drive digital transformation by providing the right technology, strategy and training. We are a growing number of talented people across our expanding global network. We are Google’s leading global partner.

Marketing & Communicatie
London
750 medewerkers