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Benefits Advisor - Global

Geplaatst 6 aug. 2022
2 tot 5 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

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Freshfields Overview

Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.

Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below:

  • we show respect to everyone
  • we are there for one another
  • we are open with each other
  • we are positive role models

We think and work globally - we don’t just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn’t just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.

We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.

Freshfields is committed to promoting equality and diversity and to developing a culture that values differences, recognising that employees from a variety of backgrounds make important and positive contributions to our business and how we service our clients.

Location Overview: Manchester

The Freshfields Global Centre provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective.

Function Overview

The HR Centres of Expertise (CoE) work directly with the business and with HR Business Partners to provide the right tools and frameworks to drive the people priorities through a regional based team.

The Reward CoE supports the firms people priorities of attracting, retaining, and engaging our people through rewarding performance fairly and consistently.

A competitive benefits offering is a key element of the global reward strategy. The global benefits team support this by developing the global benefits framework and offering, being responsible for developing and oversight of the global benefits and pensions management approach (brokers and providers) implementing, and managing benefits and pensions arrangements and communications, third party management and cost and data analysis to inform decision making.


Role summary/purpose of job

Working with the Global Benefits Manager and Head of Reward, the purpose of this role is to provide wide- ranging specialist and administrative support to the global benefits and local HR teams including policy administration, annual enrolment projects, management of benefit plans and pensions arrangements, third party providers, communications and strategic benefits projects.

Key responsibilities and deliverables

  • Supporting the annual enrolment windows for EMEA and APAC – liaising with brokers and third party providers, working closely with benefit technology provider to review plan designs and implement new benefits, User Acceptance Testing (UAT), coordinating launch communications including brochures, digital assets, online learning content and employee benefit fairs
  • Developing benefit offering - liaise with key business stakeholders & employee engagement groups to understand employee preferences and how the benefits support can support company priorities e.g., D&I, Responsible Business, changes to ways of working
  • Managing benefit processes - partner effectively with wider stakeholders such as, HR Services, HRIS, Global Mobility, Payroll and finance to ensure smooth delivery of benefit programmes and fit for purpose processes
  • Benefits knowledge – ensure key stakeholders are aware of benefits activities and coordinate training for local HR colleagues. Create and communicate training/BAU content for stakeholders via use of a Global Reward HR Hub site (Sharepoint). Responsible for the maintenance of Global Reward HR Hub site
  • Global benefits administration - responsible for the administration of global benefits policies i.e., life, disability and medical benefit renewals. Ongoing administration for starters, leavers, changes and underwriting requirements, reconciliations, invoicing and internal recharges
  • Benefits data - assist in the preparation of data packs, interpreting 3rd party utilisation, to inform decision-making. Research and gather market insights on benefits and monitor changes to legislation and any impact to benefits
  • Communications - draft and review employee communications to inform/promote benefits, support local benefits campaigns
  • Partner medical plan administration - support for partner medical plans, annual renewals, and quarterly distribution charges
  • Query escalation - supporting regional HR teams with colleague queries, and liaising with external third-party providers to resolve colleague queries/complaints
  • Ad hoc support on global benefits projects - supporting the Global Benefits Manager on firmwide projects such as new benefit technology roll outs, onboarding and induction, employee wellbeing and recognition programmes

Key requirements (Communication/skills/experience)


  • Demonstrable employee benefits knowledge and experience within fast paced corporate/professional services environment
  • Experience of flexible benefits platforms and wider integration knowledge i.e. Workday, payroll processes and provider reporting requirements
  • Ability to build and maintain effective relationships with a variety of individuals at different levels of seniority
  • Strong communication skills (verbal and written), ability to draft employee and partner communications with right tone and messaging
  • Experience of drafting presentations and presenting data in a relevant format to key stakeholders
  • Proactive approach to benefit engagement, making connections between internal/external factors and how our benefits can support employee lifecycle
  • Comfortable with autonomy, with the ability to take ownership and drive tasks to completion
  • Innovative and resourceful, with an aptitude for continuous improvement


  • Experience of employee benefits across EMEA, APAC and MENA
  • Working in an ‘in-house’ reward function
  • Experience of using HR Systems in particular Workday
  • Bachelor’s degree with an emphasis on HR or another relevant field

We are a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions and governments on ground-breaking and business-critical mandates.
Our 2,500-plus lawyers deliver results worldwide through our own offices and alongside leading national firms. Our commitment and business know-how mean our clients rely on us when it matters most.

We are a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions and governments on ground-breaking and business-critical mandates.

Our 2,500-plus lawyers deliver results worldwide through our own offices and alongside leading national firms. Our commitment and business know-how mean our clients rely on us when it matters most.

The material on this page is provided by the international law firm Freshfields Bruckhaus Deringer LLP (a limited liability partnership organised under the law of England and Wales) (the UK LLP firm) and the offices and associated entities of the firm UK LLP practising under the Freshfields Bruckhaus Deringer name in a number of jurisdictions, and Freshfields Bruckhaus Deringer US LLP, together referred to in the material as ‘Freshfields’. For regulatory information please refer to www.freshfields.com/support/legalnotice.

The UK LLP firm has offices or associated entities in Austria, Bahrain, Belgium, China, England, France, Germany, Hong Kong, Italy, Japan, the Netherlands, Russia, Singapore, Spain, the United Arab Emirates and Vietnam. Freshfields Bruckhaus Deringer US LLP has offices in New York City and Washington, D.C.

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