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User Experience Specialist

Geplaatst 5 aug. 2022
4 tot 7 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

Al 300.000+ studenten en young professionals hebben een profiel.

Why do we need your expertise?

We are a fast-growing and multi-disciplinary e-commerce team (+/- 15 specialists), continuously improving our multi-channel B2B e-business platform and we need your help. We need you to take on the role of UX-specialist and help us implement our UX vision on the kramp.com channels and join us in our mission “it’s that easy!”. You will promote the needs of our customer, become the 3rd UX musketeer in the team and make sure we can give our customers the best online experience.

We are looking for someone with > 4 years of experience that can take ownership and has an honest interest in UX and e-commerce. You know how Figma and/or Sketch work within a design system. You can create components and flows to make sure all requirements and user needs are met, and we expect you to do customers visits, interviews and setup requirements with business and development stakeholders.

Want to know more about our approach towards UX within Kramp? Recently, we were invited by Emerce Events (local language/Dutch) where we presented our view on the importance of a UX minded organization. You can register & check the video here: https://www.emerce.nl/webcasts/ux-b2b-aanpak-leverancier-kramp

Working together

We’re working in product teams with dedicated focus on a channel or journey and we want to bring together all the roles that are needed to build high-quality products. This means you are closely connected to your 2 UX colleagues, but also frequently collaborate with data analysts, experimentation/CRO specialists, developers, product owners & more. You'll be working at both our offices in Varsseveld and Utrecht (flexible working schedule). ​

Your role

  • Continuously improve the UX and implement our UX vision within the kramp.com channels (both web & app)
  • Check and make sure the channel quality is always improved and aligned in collaboration with the other channels (such as My Account/Self Service and the Kramp App)
  • Regular customer visits (create interviews, plan visits with stakeholders)
  • Collaborate with CRO and data to make visual and UX choices based on data and customer behaviour
  • Collaborate with business stakeholders and teams to align on requirements and share customer insights
  • Collaborate with various product teams & developers on implementation

Who are you?

  • Completed bachelor’s or master’s degree
  • At least 4 years of experience in e-commerce and digital marketing environments within the expertise of UX and interface design
  • Knowledge and experience with Sketch, Figma and/or Design Systems
  • ​Have an iterative mindset and prove your case with data and customer behaviour
  • Working in agile (product) teams with a continuous focus on customer value and results
  • Front-end knowledge is seen as a plus

What you can expect from us?

We are an ambitious, fast growing and financially sound organization. Therefore, you can expect a few important things from us. We value personal development a lot and thus we offer great budget for courses and trainings. Besides your monthly salary we also offer:

  • 25 holidays + 12 ATV days
  • A lot of room for growth and entrepreneurship
  • Laptop
  • Travel allowance
  • Profit sharing bonus
  • Generous pension plan

Kramp Groep is Europe’s largest specialist in spare parts and accessories for the agricultural industry. Kramp is the essential partner for its customers and suppliers with over 500,000 products online available, 10 distribution centres and 24 sales offices spread over Europe.

1.500 medewerkers