Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today, Philips’ purpose has never been more relevant. The world and our customers’ needs are changing faster than ever before, and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
The purpose of this exciting Service Delivery Manager role is to provide leadership and direction for the delivery of pre- and post-sales services and support to the relevant district's customers.
As the focal point for all operational service delivery related issues, you are responsible for executing the service delivery processes in the district ensuring maximum customer satisfaction. You will lead the Field Services Engineers ensuring a high level of teamwork and engagement levels.
This role will cover the North West and West Midlands District, ideally situated in the North West area.
You are responsible for
You are a part of the Service and Solutions Delivery Team reporting to the Service Delivery Lead UKI. You will work with a of Service Delivery Managers across the UK.
To succeed in this role, you’ll need a customer-first attitude and the following
In return, we offer you a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences, At Philips, we value that our people can be healthy and do well and that you feel cared for and listened to. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive benefits, a flexible work schedule and access to regular local health & well-being focused activities.
This is in addition to:
Founded in Eindhoven, the Netherlands, we’ve led the lighting industry with groundbreaking innovations for more than 125 years. We focus on providing our customers with quality, energy-efficient lighting products, systems and services.