Ontvang aanbevelingen op basis van je profiel en word benaderd door bedrijven.

Professional Service Engineer II Security

Geplaatst 2 aug. 2022
4 tot 7 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

Al 300.000+ studenten en young professionals hebben een profiel.

About the job

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust.

We are a group of curious, self-starters with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,000 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers.

Jamf operates as a choice-based office model. Choose an assigned desk, a shared desk, or connect remote from your home office.

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work.This position is the industry domain expert within the EMEIA Services team, with a particular focus on network and Apple Endpoint security. The role is responsible for technical enablement of the Services team on Jamf’s security solutions in order to achieve the overall goal of increasing the sales of Jamf security products.


  • Being the Services technical specialist on Jamf’s security products and solutions, providing industry domain knowledge expertise, and maintaining an awareness of industry developments, with an understanding of how Jamf’s solutions fit customer needs.
  • Technically mentors the EMEIA Services team by training and upskilling them so that they are capable of onboarding, troubleshooting and supporting Jamf’s security solutions for customers and partners.
  • Delivers, to Jamf’s highest standards, Statements of Work for customer onboarding, standard engagements or custom engagements.
  • Demonstrates Jamf security products to internal teams, customers, and Jamf partners when required.
  • Represents Jamf by presenting at relevant conferences, events, community groups and roadshows.
  • Assists the global Services team via product testing and knowledge sharing.
  • Liaises closely with Jamf product development teams to provide product feedback, drivess feature requests and improvements, and influencess future product roadmaps.

Skills and Experience:

  • Native or fluent level of business English (Required). Any other languages a plus.
  • 4+ years of experience with Wandera, Splunk, Tanium, Crowdstrike or other security analytics tool in one of the following areas: IT Operations, compliance, dev ops, network security, and system security, supporting security event management tools (SIEMs) (Required)
  • Strong understanding of remote access technologies such as VPN, Conditional Access, Proxies, Firewalls, and especially Zero Trust Network Access is essential. (Required)
  • Strong understanding of modern networking and security fundamentals, including DNS, PKI, APIs, Identity, cryptography, digital signing, and encryption (Required)
  • Knowledge and experience with content filtering.(Required)
  • 2+ years of experience providing iOS and/or macOS related technical services to customers or end users, or supporting Jamf Pro, Jamf School, Jamf Connect or other mobile device management solutions (Preferred)
  • Experience with scripting languages to automate tasks and manipulate data
  • Experience with integrating solutions in a multi-vendor environment, including SaaS environments (preferred)
  • Broad knowledge of cyber attack groups & methods, phishing techniques, malware trends & threat detection.
  • Understanding of SOC operations and modern IT process automation, especially SIEM tools.
  • Proficient in technical consultative delivery to multiple stakeholders within a complex organization.
  • Great relator, able to build working relationships at all levels, internal and external.
  • Effective self-organizer, able to multitask and work efficiently without supervision both individually and as part of a team, in a fully remote working environment.
  • Professional manner and presentation when face to face with prospects/customers.
  • Able to analyse complex technical problems and propose elegant solutions in an easy to understand non-technical manner.
  • Thrives in a high pressure, fast paced environment.

Education & Certifications:

  • 4 year Bachelor’s Degree preferred (or relevant industry experience)
  • Splunk Certified Administrator or equivalent industry certification (preferred)
  • Jamf’s Associate, Tech and Admin level certifications (preferred)

This role is remote in the country shown. We are only able to accept applications for those based in that country or have sponsorship to live and work in that country.

You are the right kind of Jamf if:

You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You’re not a jerk. You are someone who just wants to do the right thing.

Jamf is the world leader in Mac, iPad, iPhone and Apple TV management and is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education and government organizations via its Jamf Pro, Jamf Now, Jamf School and Jamf Connect products, and the 75,000 members of Jamf Nation.
Today, more than 30,000 global customers rely on Jamf to manage 15 million Apple devices across North America, Europe, Asia and Australia.

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