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Demand Manager

Geplaatst 2 aug. 2022
5 tot 7 jaar
Full-time / part-time
Soort opleiding
Engels (Vloeiend)

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Role Profile

The Demand Manager, along with the Supply Manager and the Financial Manager, form a core team responsible for ensuring efficient and effective operation of the monthly planning and forecasting process.

Accountabilities include:

  • Demand Plan Accuracy and Stability
  • Customer service performance rating
  • Adherence to planning calendar
  • Working capital requirements (inventory velocity metrics, operational cost reductions)


  • Defines and drives the business unit demand plan by continuously engaging with Sales
  • Proactively informs the cross-functional business teams through Eastman’s Integrated Business Planning routine to ensure supply readiness and effective execution that enables our customers’ success
  • Manages a monthly forecasting process at both the detail (short term) and aggregate (mid and long term) level to create a 24-month rolling demand plan which becomes the basis for operating plans and financial projections.
  • Supports the Sales/Commercial Leader for the business by facilitating the monthly meeting of the Demand Review Team
  • Ensures data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations, and assisting in developing corrections to prevent reoccurrences
  • Documents assumptions underlying the demand plan and highlights key changes from prior plans
  • Performs “What-If?” scenarios based on price, market share, and competitive data
  • Establishes, maintains, and continuously improves three forecast performance metrics
  • Co-ordinates with Business Leaders to ensure the forecasting process is finalized to meet the information timetable for the Management Business Review meetings
  • Co-ordinates with Supply Managers and Financial Managers to build optimally balanced supply and demand plans in a manner that drives variable margin growth while achieving customer service targets at lowest cost to serve
  • Identifies options and manages allocations in instances where demand is constrained by supply. With the Supply Planner, proposes longer term capital asset plans to remove constraints
  • Assists in developing strategies, policies, objectives in areas of S & OP (Sales & Operations Planning) MPS (Master Production Scheduling) such as Customer Service, Inventory and Lead times
  • Creates and implements a weekly review process that monitors adherence to plans and launches immediate actions to resolve material changes from the plans within the shorter-term operational horizon

Required Education and/or Experience

  • Bachelor’s Degree in science, business or technical – required
  • Min. 5 years’ prior relevant or transferrable experience – performance in the role is enhanced with experience from within the organization – sales, supply chain, product/ marketing roles, where knowledge of the product range and ‘product position’ in the market together with appreciation for the formal and informal operational structure of the organization facilitate credibility and quality communication
  • Strong business acumen combined with data analytics

We are a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, we work with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability.

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