Ontvang aanbevelingen op basis van je profiel en word benaderd door bedrijven.

Experienced IT Engineer (Workspace Management, Infrastructure, Azure)

Geplaatst 26 jul. 2022
Delen:
Werkervaring
5 tot 7 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Ontvang aanbevelingen op basis van je profiel en vind de vacatures die bij je passen.

Al 300.000+ studenten en young professionals hebben een profiel.

Are you an IT professional who is interested in developing/supporting leading edge technology for our IT workspace and infrastructure? Do you get energized by working with people and helping them solve problems? Do you enjoy working with the latest technology, such as Intune, Azure, JAMF, Windows, MacOS etc. in a small dynamic team? If yes, then read on.

Location: Geldermalsen and sometimes Zaltbommel. Hybrid, 3 days at the office is required.

Working hours: Full time or at least 32 hours.

Ultimaker is looking for a people-focused, experienced IT Engineer (Workspace Management, Infrastructure, Azure) to join our Workplace & Infrastructure team. This team supports/manages the generic infrastructure and the workspace within Ultimaker. You will provide consultative solutions related to adding value to our employee productivity that may be associated with IT infrastructure, applications and our workspace. The team is based in our office in Geldermalsen. We also support our locations in Zaltbommel and abroad.

You’ll be part of small team that manages the IT workspace and generic infrastructure of Ultimaker. The Ultimaker application landscape is predominately SaaS and Cloud based, with almost no legacy systems. We have implemented Microsoft “modern workplace” where our employees can work any-place anywhere. 25% of our machines run MacOS that we manage with JAMF Pro. You report into our Manager Workplace Services & Infrastructure.

RESPONSIBILITIES

DEV - NON-STANDARD CHANGES: You will be part of an AGILE team to implement complex infrastructure and non-standard changes. The team uses tools such as Jira to manage their work.

PRO-ACTIVELY MONITOR: You pro-actively monitor the systems remotely, ensuring that our systems are at peak performance and protected for malicious attack, addressing issues as they occur. You perform quality assurance activities to ensure standardization of best practices. Proactively monitor client systems and environments, acting to prevent customer system outages. Every team member can introduce new backlog items that we will pick up in upcoming sprints.

SUPPORT OPS TEAM for workplace and infrastructure: Ops Support interacts directly with internal employees to help them best make use of their applications and laptops, diagnose and solve technical hardware problems and software problems in a set time frame. You will support this team in delivering this service.

WHAT DOES YOUR SUCCESS LOOK LIKE

In this important role you are incremental in ensuring our IT systems runs smoothly across the whole organization and our employees have the right hardware and software infrastructure to work with and therefore you have a great impact on our joint success.

You are incremental in making it possible to maximize our employee’s potential. You do not only help our employees solve single issues, but also have a pro-active mindset and help prevent similar issues from happening again. You are the enabler of our employees and help them get the most out of their applications. When employees contact you, you make sure that they are enabled to execute the solution themselves and strengthen their ability.

You know how to dig deeper and really understand the problems and needs of our stakeholders; what the importance is for them to fix a problem in a timely manner, what the negative impact can be for them if a solution is not found within a certain time frame. Also, you proactively suggest improvements that we as a team could implement to better our service and solutions. Your consultative approach, quick response time and problem-solving capabilities make that, after employees have been in contact with you, they feel they were helped first time correctly.

WHAT DO YOU BRING

  • Bachelor’s degree level in ICT or relevant field;
  • At least 5 years’ experience in a similar position;
  • Project management experience;
  • Experience with managing SaaS or Cloud-based applications;
  • Knowledge of Office 365, Microsoft Teams, Active Directory, PowerShell, shell scripting;
  • Excellent knowledge of Microsoft and/or Mac operating systems;
  • Microsoft Windows mobile device management experience. Knowledge to implement deployment of new policies and software to Windows devices. We make use of Intune/Autopilot;
  • Microsoft Azure;
  • Microsoft Azure AD and IDM;
  • Knowledge of IP networking;
  • Affinity with security;
  • Proven experience in directing tasks to external suppliers.

Definitely a plus

  • Topdesk and Jira experience;
  • ITIL foundation certified;
  • Experience with agile development;
  • Data savvy, strong analytical skills.
  • MacOS mobile device management experience. Knowledge to implement deployment of new policies and software to MacOS devices; We make use of JAMF pro with JAMF connect

SOCIAL SKILLS

  • Customer and service minded;
  • Ability to mentor team members and transfer technical knowledge;
  • Pro-active problem solver, flexible, strong communicative skills, able to talk tech with non-tech people in English (must have) and Dutch (nice to have);
  • High energy level, you are results oriented and are willing to do what it takes to grow yourself and the team;
  • Strong in planning, able to prioritize and can push back where necessary in order to reach your KPI's;
  • You enjoy working in a fast paced, constantly changing scale-up company with high ambition levels an environment which throws challenges and presents new opportunities for your future development.

THE BENEFITS OF WORKING WITH US

  • A competitive salary in line with your experience;
  • Ultimaker makes contributions to your pension;
  • We pay for your daily commute based on public transport;
  • 27 days of paid leave per year;
  • Use of an Ultimaker 3D printer;
  • An open, family atmosphere, and a fun work environment;
  • Work in a young, diverse, international and energetic team;
  • Free lunch with healthy sandwiches, salads and a daily special (once the office opens);
  • A convenient location within walking distance of public transport and near the highway;
  • Room to expand your knowledge by following courses and going to meetups.

Ultimaker, opgericht in 2011 door een kleine groep creatieve denkers, is snel uitgegroeid tot een van 's werelds toonaangevende fabrikanten van desktop 3D-printers. We hebben een gepassioneerd team van meer den 380+ medewerkers, 24.000+ communityleden en kantoren en productiefaciliteiten in Nederland en de VS en leveren aan distributeurs in meer dan 50 landen.

Engineering
Geldermalsen
Actief in 50 landen
380 medewerkers
60% mannen - 40% vrouwen
Gemiddeld 32 jaar oud

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