Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Project Manager

Geplaatst 25 mrt. 2024
Werkervaring
3 tot 5 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereisten
Engels (Vloeiend)
Nederlands (Vloeiend)

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WHO WE ARE:

Expereo believes in the power of Internet connectivity. We help multinational enterprises and government sites around the globe improve their productivity by enhancing their Cloud environment with agile, flexible, and optimized network performance. With over 15 years of experience, we take the hassle out of their hands, preventing drop-offs, boosting productivity, and allowing businesses to concentrate on what they do best.

Our continued aim and success in helping both our customers and partners depends solely on the talented individuals that make Expereo a dynamic, effective, multicultural, and equitable environment.

THE ROLE:

Expereo is looking for an experienced, customer focused and process driven Project Manager to manage a complex, high volume project.

The Project Manager will be the single point of contact for a retail customer. The Project Manager will work with the Account team for project definition, progress, roll out and hand over to ‘in-life’. The Project Manager will work closely with a designated 3rd party to ensure the services are delivered as sold, RASCI model adhered to and joint goals obtained. The Project Manager will also be responsible for ensuring that SLAs and costs are well understood and managed.

In this role, the Project Manager will set up the project plan, define project reports, lead Project Progress meetings and conduct on-boarding presentations. It is envisioned that during the peak of the project this will include daily meetings and communication with the customer. It also includes working closely with the Service Delivery Management team to ensure customer projects are delivered on time and in accordance with customer expectations.

The Project Manager will report into the Project Management Director in our Amsterdam office, for the duration of the contract.What will you do?Here is how your day-today responsibilities of the role will look like, but are not limited to:

• Coordinate internal resources and third party for the flawless execution of projects

• Ensure that all projects are delivered on-time, within scope and within budget

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility

• Ensure resource availability and allocation

• Develop a project plan to monitor and track project progress

• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques Measure, monitor and maintain customer service and satisfaction;

• Serve as a link between customers and the Expereo teams, including upper management to ensure project progress;

• Work closely with the Service Delivery team to proactively report on project progress and address any blocking issues;

• Handle escalations from customer regarding Project progress;

• Act as the Expereo single point of contact for all Project related matters

• Work closely with other regional Project Managers (based in Buenos Aires, Amsterdam, USA and Singapore) as necessary.Who are you?• A minimum of 3 years solid experience as a Project Manager in a similar role;

• Knowledge of Telecom & Networking solutions;

• Project Management – PMP, CAPM or Prince certification;

• Excellent communication and interpersonal skills in English; knowledge of German language is beneficial

• Strong working knowledge of Microsoft Office;

• Self Starter, accustomed to working independently;

• Customer focused and process driven, with a good organizational ability.

Expereo provides managed internet and Cloud Access services globally. Our customers cover a wide array of carriers, system integrators and Cloud providers, as well as Enterprises and Government Institutions. Expereo’s fully managed services are designed to support our customers’ applications and business needs.

ICT
Amsterdam
300 medewerkers