Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

End User Computing Technician

Geplaatst 22 mrt. 2024
Werkervaring
2 tot 5 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

Do you enjoy helping end users with all kinds of technical issues? Do you think excellent customer service is key in supporting people?

Our story

With over 98 million active users across 25 countries, here at Just Eat Takeaway.com we’re a global food tech company, connecting our customers from Amsterdam to Auckland with the food they love.

You will be working in the global End User Computing team, that tackle most technical issues that end users come across.

All about the role

In our team, you are approached by colleagues who come to you with start-up problems. Their laptops aren't working and you need to calm them down: "everything is going to be alright!". You make sure that they can start working as soon as possible. After that, you take a look at the incoming issues, decide if any of those are urgent and pick them up accordingly. After a nice lunch with your colleagues, suddenly one of the team leads storms in: "Nobody has connection to the internet anymore! Help!". You ask "Have you tried turning it off and on again?" and optimally help out to get them back online.

In this role, you will also have the opportunity to:

  • Support end users
  • Handle incoming issues and solve them in order of importance
  • Ensuring the highest level of service is delivered, dedication and quality are maintained and our end-user support experience is valued.

Can you deliver…

Here are the skills and experience we need from you:

  • Being the face of the IT team, you have good communication and customer service skills and are able to build positive relationships with all types of collaborators
  • You are used to working in a dynamic and fast-paced environment
  • You are passionate about technology and customer service
  • You can describe technical information in an understandable way
  • You are fluent in English

Here is our offer

Here at Just Eat Takeaway.com, we offer our colleagues the chance to develop and grow alongside top talent in one of the world’s leading food delivery companies. By providing a creative, dynamic and innovative environment, we empower our people and give them the ingredients for success.

Ready to join us as an End User Support? Click Apply Now and send us your CV and a motivational letter!

Hier bij Takeaway.com hebben we de afgelopen jaren een enorme groei doorgemaakt sinds onze lancering in 2000! We bereiken intussen klanten in maar liefst 11 landen - van Nederland tot Polen. We zijn hét toonaangevende online eten-bestelplatform in continentaal Europa en Israël. En we blijven altijd in beweging... Van geavanceerde technologie tot creatieve content en alles daartussenin. We zijn van alle markten thuis en zijn enorm trots op onze sociale cultuur en focus op persoonlijke groei.

ICT
Amsterdam
Actief in 11 landen
300 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 32 jaar oud