Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

Order Management Intern

Geplaatst 25 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)
Startdatum
1 juli 2022

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

Location: Eindhoven (flexible working from either home or at the office)

Type: Internship - not suitable for thesis

Length: 6 months

Time: 40 hours/week

Expected Start Date: 1st of July, 2022

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips Domestic Appliances’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

  • Accept and validate sales order by checking references and validating relevant information.
  • Chase in case un-availability of order is seen and update the order based on provided delivery proposal; where needed select proposed alternatives and update order status.
  • Create sales orders manually as well as monitor automated created sales orders, supported by various channels (including return flow)
  • Confirm sales orders to customers.
  • Focus on the flow that is not touchless and one -time-right (unhappy flow) to make sure these orders are fulfilled.
  • Solve root causes of non-touchless flow in a quick and efficient way by getting in touch with the right person.
  • Reporting on order receipts and order status
  • Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition.
  • Managing sales orders up to delivery to 3PL/forwarding.
  • Screening of complex orders (specials) regarding technical content and commercial correctness.
  • Managing specials, combined shipment, missing or dead on arrival.
  • Monthly reporting of order receipts, deliveries, sales and stock levels.

You are a part of

EMEA’s Order Management team, physically based in Lodz (Poland), but remotely supported from within EMEA. Order Management being an important element within the integrated Supply Chain where any bottleneck has a direct impact on customer experience and revenue for the business. As Order management intern you will be exposed to many Supply Chain and commerce related, aspects which makes it a great learning experience in a dynamic multinational environment. Understanding how a product floats from a customer order to delivering the order to the customers warehouse provides valuable insights on topics such as product portfolio, pricing, master data, inventory management and many more. A customer centric mindset is key in this role as you will cooperate closely with internal and external customers and provide information about order confirmation, goods availability, and promotions. General support to internal sales team regarding all aspects of order management process is also part of the assignment.

To succeed in this role, you should have the following skills and experience

  • Supply Chain /Business Administration / Logistics Student of at least 2nd year of studies;
  • Data savvy, digital mindset
  • good knowledge of Excel.
  • Great communication skills, eye for details, well organized.
  • Ability to both work effectively in a team and independent
  • High customer service orientation
  • Fluent English written and spoken.

Why should you join Philips Domestic Appliances?

Philips’ Domestic Appliances purpose is simple yet powerful: helping people to turn their houses into homes. Through meaningful innovation, we improve the lives of people, helping them to lead healthier and happier lives every day.

We have incredible products, solutions and strong market foundations. As a leading player in domestic appliances, we offer sustainable products across kitchen appliances, coffee, air, garment and home care. The successful product ranges include the renowned Airfryer, Espresso Machine with LatteGo, the Perfect Care Elite steam generator, Air Purifier and SpeedPro Max vacuum cleaner. We are also known as Walita, Preethi, Saeco and Gaggia.

In Philips Domestic Appliances we work with contagious positivism. We believe that inclusion comes before diversity and all voices are heard. When you join our closely-connected and diverse team, you'll be joining a global family. Like all families, we grow together and support each other. In our drive for digital transformation success, we partner to grow and deliver. We celebrate our wins together.

Our company is headquartered in The Netherlands, and has innovation, manufacturing, and commercial centers across the globe, with presence in over 100 countries. We employ approximately 7,000 talented individuals who bring innovation to customers and consumers.

Our goal is for you to grow every day, and to support you to become the very best version of yourself. We are committed to providing the highest levels of consumer satisfaction, underpinned by our quality approach. We make conscious choices caring for people’s homes and our planet. We grow responsibly and sustainably.

At Philips Domestic Appliances, we improve the lives of people at home through meaningful innovation. Our products and services help consumers to lead healthier and happier lives every day. We create sustainable solutions and make conscious choices, because we care for people’s homes and our planet. We’ve been 100% carbon neutral in our operations* since 2020 something we are very proud of, but this is just the start of our plan. We know everything we use today will affect the planet tomorrow. For the past century, we've innovated to make products faster, better, and more energy efficient. Today, we're applying that same spirit to circular design trying to use less and re-use more in everything we do. How are we getting there? By creating more ways to refurbish our products to actively reduce waste. By using more recycled and bio-based materials. And by making it easier to recycle items again. When we use less and re-use more in everything we do, we can actively reduce our impact on the planet. A better future is possible with a plan that’s built to last.

*Our operations: our own factories, own offices, own logistics and own travels.

Philips Domestic Appliances purpose is simple yet powerful: helping people to turn their houses into homes. Through meaningful innovation, we improve the lives of people, helping them to lead healthier and happier lives every day.
Our goal is for you to grow every day, and to support you to become the very best version of yourself.

FMCG
Amsterdam
Actief in 100 landen
7.000 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 35 jaar oud