Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

CS Agent / Artwork Specialist (Dutch)

Geplaatst 23 mrt. 2024
Werkervaring
0 tot 5 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Nederlands (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

CS Agent / Artwork Specialist (Dutch, full time)

Start your new career abroad today!

👉 Have the adventure of a lifetime in sunny Valencia

👉 360 days per year of the sun in Europe’s most attractive city according to Lonely Planet

👉 +100 colleagues from all around the world

👉 Amazing company activities, events, parties, and many more!

👉 Free Spanish & Dutch classes

👉 Lunch is on us!

👉 Become part of our Growth Program, with plenty of job opportunities

CS Agent / Artwork Specialist

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our Helloprint adventure is your adventure! Meet the most ambitious start-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new colleague in our Dutch team. Somebody passionate about helping our customers, who loves to provide excellent service, who has knowledge in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

What about our Dutch team?

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch/Belgian customers and make them satisfied!

What do you do?

  • Have direct contact with customers via phone, chat and/or e-mail;
  • Help customers with any doubt regarding products, order and website;
  • Be the expert in questions regarding the customer's artwork/design, from customers and from colleagues;
  • Carry the responsibility for checking customer files and making sure they are ready to be turned into a great printed product;
  • Fix files: text margins, adding bleed, work with Pantone colours, converting files to vector or coming up with more creative solutions where needed. These changes then need to be explained to the customer, who is often not familiar with the world of print, so careful communication is key.

Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

  • A Dutch native;
  • A professional level of English, both verbally and written;
  • A Bachelor degree in Graphic Design (or similar);
  • An expertise in using InDesign and Illustrator;
  • Experience in Customer Service is a plus!;
  • A super customer-friendly attitude and enjoyment while being in touch with customers;
  • A dynamic and flexible personality;
  • Willingness to relocate or already Valencia based.

What we offer:

  • A unique challenge at a fast-growing European e-commerce company;
  • The adventure of your lifetime in sunny Spain;
  • A great community of more than 100 like-minded young professionals;
  • The best events and parties;
  • Free Spanish classes;
  • The opportunity to learn and grow personally and professionally;
  • A team of 100 amazing colleagues with different nationalities;
  • Lunch is on us!

More about Helloprint

Helloprint is a fast-growing international e-commerce company, ready to scale at large. With our mission to become Earth’s largest platform for printed products, we constantly challenge the status quo and try to do things differently. Helloprint is headquartered in Rotterdam, the Netherland’s best place to grow yourself. Together with our offices in Liverpool, Paris, Valencia, Lisbon and Manila, our 160+ team from 28 nationalities is working in an entrepreneurial culture where freedom and responsibility are leading to high-performance.

Are you up for it?

Apply now and let us know why you are the perfect match for our team!

Bij HelloPrint bouwen we het grootst platform voor gepersonaliseerde print producten ter wereld.
HelloPrint is officieel erkend als een Great Place to Work en met een gemiddelde leeftijd van 30 jaar zijn wij dé plek om jezelf hard te ontwikkelen. In het hartje van Rotterdam zit ons hoofdkantoor en in het zonnige Valencia zit onze Customer Experience Center.

Overig
Rotterdam
Actief in 13 landen
60 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 30 jaar oud

Dit zeggen medewerkers

Pedro

UX & IT

Pedro

“HelloPrint really makes me feel like the sky's the limit, be prepared to work with brilliant people that are the best at what they do and make you grow at a speed that I never thought possible. Go fast break things, that’s the motto for the techies in the company! “

Isabelle

Sustainability

Isabelle

“At HelloPrint you are forced to get out of your comfort zone. And that’s where the real magic happens! And who doesn’t love magic?"