Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

Customer Service Agent (English)

Geplaatst 22 mrt. 2024
Werkervaring
1 tot 3 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

Help our customers from fantastic Valencia!

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our Helloprint adventure is your adventure! Meet the most ambitious start-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new colleague in our English team. Somebody passionate about helping our customers, who loves to provide excellent service and who is looking for a challenging environment with motivated and ambitious people.

What about our UK team?

Our current UK Customer Service team is already filled with talented people from different places all over UK and Ireland, with one common goal: to give the best service to our English customers and make them satisfied!

What will your responsibilities be?

  • You are the first contact with customers via phone, email, Whatsapp and chat;
  • You guide customers with their orders and make sure they make the right decisions;
  • You follow the company procedures and policy in order to face each customer need;
  • You are super customer-friendly and put into practice our most important core value: ‘The Customer Always first’

Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

  • You have a Bachelor degree;
  • You are native in English (other Europen language is a plus!)
  • You are super customer-friendly and enjoy being in touch with customers;
  • You are dynamic and flexible;
  • You are a real team player and a great addition to our amazing team;
  • You think in solutions, and you excel in problem-solving in a creative way;
  • You live in Valencia;

What we offer:

  • A unique possibility to have an amazing time in Europe’s coolest city;
  • A very cool office, right next to Nuevo Centro, a mall filled with shops and restaurants next to the river (where you can walk, do sports);
  • A team of 60 amazing colleagues with different nationalities;
  • Competitive salary;
  • Monthly prizes for the best employees and the best team;

Bij HelloPrint bouwen we het grootst platform voor gepersonaliseerde print producten ter wereld.
HelloPrint is officieel erkend als een Great Place to Work en met een gemiddelde leeftijd van 30 jaar zijn wij dé plek om jezelf hard te ontwikkelen. In het hartje van Rotterdam zit ons hoofdkantoor en in het zonnige Valencia zit onze Customer Experience Center.

Overig
Rotterdam
Actief in 13 landen
60 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 30 jaar oud

Dit zeggen medewerkers

Pedro

UX & IT

Pedro

“HelloPrint really makes me feel like the sky's the limit, be prepared to work with brilliant people that are the best at what they do and make you grow at a speed that I never thought possible. Go fast break things, that’s the motto for the techies in the company! “

Isabelle

Sustainability

Isabelle

“At HelloPrint you are forced to get out of your comfort zone. And that’s where the real magic happens! And who doesn’t love magic?"