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Spatial Experience Manager

Geplaatst 23 mrt. 2024
Werkervaring
5 tot 7 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Nederlands (Vloeiend)

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Spatial Experience Manager

helmond

full time

Summary

Where: The Automotive Campus in Helmond, part of Brainport: the heart of Europe's innovation

Domain: Brand & Experience

Experience: 5+ years of relevant experience

Degree: Bachelors in Marketing or Design domain

Working at Lightyear is a unique experience. You get the opportunity to work for a company with a pure and meaningful mission. A mission that will make a positive and lasting impact on future generations.

What will you do as a Spatial Experience Manager at Lightyear?

As Spatial Experience Manager at Lightyear you're in an important position to contribute to Lightyear's mission and success. Reporting to the Head of Brand & Experience and working closely with co-workers across Marketing, Sales and CX, you are responsible for bringing the Lightyear brand and products to life for our audience. This position sets the strategy for and oversees the execution of the physical manifestation of Lightyear's brand as part of the spatial guest experience and ensures that our audience is inspired and engaged. We are looking for a manager with affinity for experience design, or a designer with affinity for experience management. You love working with others, are creative, have familiarity with and passion for branding and an interest in market trends. Although the role is super diverse within the context of experience management we’ve tried to capture some responsibilities as displayed below;

  • Develop and execute on all elements of the spatial (physical/offline) brand and product experience, including, but not limited to: (pop-up) showroom experiences, special showing events, new product experiences, and others.
  • Develop strategy for real world brand activation elements that bring the brand to life while leaving the best possible impression
  • Develop a plan to integrate brand and product experiences across multiple touchpoints throughout the guest arrival and on-site journey
  • Manage various operational partners / agencies to be able to design, develop and realise special events, activations and signature experiences
  • Develop a deep understanding of our audience and create tangible brand and product experiences to their needs
  • Analyse the success of provided experiences and create reports to drive brand love and maximise our audience's desire
  • Exhibit a forward thinking and collaborative approach to spatial design
  • Geek out on all things lifestyle — (spatial) design, fashion, architecture, music, photography, travel, outdoor goods and more

You might wonder what a day in the life of a Spatial Experience Designer at Lightyear looks like?

Let's start by saying Lightyear is very flexible in terms of your working hours, we offer near-full remote working with any office equipment we need to work ergonomically (and a work-at-home budget to upgrade your internet). If needed, or desired, you can spend your working time at our modern office at the Automotive Campus close to Helmond (travel allowance included), or at our satellite offices in Amsterdam and Utrecht. Here you can enjoy a good cup of coffee, tea or hot chocolate, fresh fruit and experience the buzz of the office and our labs.

So, let's assume it's Friday, you chose to come to our office and the first thing you do is grab your favourite wake-up drink before rolling into the first meeting of your day: the daily stand-up with the entire Marketing team. You and the team discuss major milestones and ongoing campaigns so everyone's up to date on what's going on.

Next, you meet with our Creative Director to discuss the inspirational mood board you created for an upcoming experience event. Together you check whether the experience fits with the brand strategy and whether the proposal is consistent with our brand's appearance. After the meeting you check your mail and mention the results of our quarterly brand report are in. Excited as you are, you immediately open the report and scan through the data. You notice a slight shift in the perception of our overall brand experience and decide to share your insights in a brief heads-up with our Brand Manager. After that, you’ve got some time left before lunch. You decide to scan your favorite lifestyle blogs online, looking for the latest trends. One thing in particular stands out in your eyes, and you share it in the Brand & Experience chat to inspire your colleagues.

After a nice lunch in the restaurant on the campus, you decide to quickly grab a banana from the fruit box and go for a stroll in the park in front of our office together with a few colleagues. During walks like these, it's not all about work. You talk about your plans for the weekend, and you decide to hang out and do some mountain biking together.

After the stroll, you have a meeting with our collaborative design agency to review the first proposals of the pop-up showroom concept you’re creating to deliver our real world brand and product experience to our audience. Together you discuss whether the interactive wall included in the proposal supports the intended perception we want to create. Because you doubt this, you engage the agency to create a second proposal for next week. In addition, you suggest that the experience may be more physical, rather than digital.

After that, you sit down with our Producer. Together you create the contours for a video that will be shown in our Experience Lab, which should display the “independent” and “exploring” mentality of Lightyear One. Creative ideas fill the room!

Finally, you and a few colleagues from the marketing team get together to review the results of a test our CRM manager conducted. His A/B testing revealed that charmingly showing our flaws drives a much greater positive engagement than showing the perfect picture. Food for thought! Then, it's time for your well-deserved Friday afternoon drink or you participate in one of the fun activities our happiness team comes up with!

What do we expect from a Spatial Experience Manager?

In order to succeed in the dynamic world of Lightyear; pro-activity, professionalism, communication and adaptability are crucial. We are looking for people with an ambitious attitude, who learn from the past (tried and tested) and who strive to set new standards when needed. You can work within the team or independently. You are flexible and can work under pressure. Furthermore, we are looking for someone with;

  • A Bachelor degree in Marketing or Design domain
  • 5+ years of relevant experience
  • Fluent in English
  • Affinity with (industrial) experience design
  • High level of taste and understanding of (spatial) design language
  • Time and project management skills, including the ability to work on multiple projects at the same time
  • An understanding of lifestyle trends and the ability to respond to consumers’ desires
  • Ability to produce innovative and original ideas. You know how to create experiences and bring them to life with the greatest possible impact

On a personal level you can be described as being curious and inquisitive by nature. You have strong interpersonal skills. Furthermore, you bring a keen motivation to join our mission!

What can you expect from Lightyear?

In addition to a challenging role we also offer:

  • A high degree of freedom and independence in your role
  • A role within a multidisciplinary team consisting of highly motivated, inquisitive and talented people with a broad diversity of experience
  • A role at one of the fastest growing technical companies in the Netherlands with tremendous potential
  • 40 vacation days per year
  • An interesting and balanced pension through Zwitserleven that is in line with the mission of Lightyear
  • The ability to participate via shares and to be involved in the growth and success of Lightyear
  • In addition to a dynamic working environment, there is time for relaxation during our already epic Friday afternoon drinks

About Lightyear

Lightyear is an innovative and progressive scale-up with one mission: clean mobility for everyone, everywhere.

Lightyear originates from the legacy as a multiple world championship of the Bridgestone World Solar Challenge® Cruiser Class. Officially established in 2016 by 5 visionaries with the dream to make this groundbreaking technology accessible to everyone, everywhere. In order to accelerate the transition towards a truly sustainable solution for mobility, we believe that it is necessary to completely rethink automotive design by starting from scratch, not limited by industry conventions.

At Lightyear, we all strive for the same goal. We have a team with diverse skill sets and backgrounds; all working tirelessly towards clean mobility for everyone, everywhere. We’re proud of our culture and live up to our core values: think independently, be bold, deliver the change, put people first and take responsibility. Our shared vision is what unites and drives us.

At Lightyear we are building an electric car that charges itself. From our experience at Solar Team Eindhoven, we know this is only possible starting from scratch. At Lightyear we bring together a multidisciplinary team of highly motivated engineers, designers, and visionaries to challenge the status quo. Write the story with us!

Automotive
Helmond
Actief in 10 landen
200 medewerkers
70% mannen - 30% vrouwen
Gemiddeld 35 jaar oud

Dit zeggen medewerkers

Manuel Ribeiro

Software Engineer

Manuel Ribeiro

"Lightyear is an exceptional team that puts together people from all over the world with the same goal of creating a meaningful positive impact in our society. I felt welcome from the very first day and working with such motivated engineers gives me the energy I need to do my best every day."

Sapfo Tsoutsou

Group Lead - Thermal Engineering

Sapfo Tsoutsou

"Lightyear is een geweldig bedrijf om voor te werken. Het voelt voor mij meer als familie dan een werkgever. Klinkt misschien een beetje heftig, maar het is zo. Je maakt makkelijk vrienden op werk: iedereen is vriendelijk, behulpzaam en zo gemotiveerd om echt een verschil te maken in de wereld.”