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ITSM process manager
Den Haag
Part-time
As a ITSM process manager you operate in the international IT landscape of Nationale Nederlanden. Here we bring DevOps teams and Business together. You are a thru collaborator and you know all about ITIL 4, Agile, DevOps. You will be part of an high performance 24/7 operating team and we offer you a maximum gross monthly salary of € 3.786,21 based on 36 hours.
Your impact as a ITSM process manager at NN
You participate in incident-, problem-, change-, event-, and knowledge management processes. You will manage together with your colleagues priority 1 incidents around the clock. A social and great communicator that is what you are. You are the OPS as in DevOPS. Thanks to you NN delivers reliable and outstanding services to our customers.
Your responsibilities
Who you are
An enthusiastic person, full of positive energy who wants to help improve ITSM processes within NN.
You have knowledge and experience on ITIL incident-, problem and change management and you are acquainted with an agile way of working. You write and speak fluently Dutch and English.
Your colleagues
The ITSM team is group of enthusiastic professionals who work closely together in order to provide reliable services to our colleagues within NN and to our customers.
We want to extent our team with another super-hero with super strengths we haven’t got yet.
Continue developing
It is important to us that you continue to develop yourself. We give you the space and the confidence to grow in your career as well as a person. We help you with:
Because of Covid-19, all NN colleagues are currently working from home fully digitally. It is currently not yet clear when we can return to the office. The official location for this job is The Hague.
NN Group is an international financial services company, active in 11 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history that stretches back 175 years.
With our 16,000 employees, NN provides retirement services, pensions, insurance, reinsurance and banking to approximately 20 million customers. NN Group includes Nationale-Nederlanden, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu.
As a Global Risk Trainee, I’m on a three-year program, which involves completing a different assignment each year in a different department or business unit. The variety suits me. The traineeship is not just about your education, it’s also about your personality and people skills.
I wanted to start my career at a company that was able to maintain its favorable reputation over the years, and where people really matter. I found that at NN. As an intern for HR Business Projects International, I am in contact with people from different countries and backgrounds.
Resources:
Change language to: English
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