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Do you want to hop on board our rocketship and become part of a fast-paced, dynamic, SaaS start-up? And are you ready to join us on our mission to make all audio accessible? Keep reading!
Do you have a strong entrepreneurial drive, a commercial mindset and are you a real relationship builder? Join our team and seize the opportunity to become our first Customer Success Manager.
Amberscript’s customer base is growing rapidly and we are looking for our first Customer Success Manager to engage our 300 most important clients, to find upsell opportunities and to enable our partners and customers to use our product to its full potential.
In this role you will work closely together with the CCO to become a real export for speech-to-text solutions. With a consultative approach, you will understand the business goals for our customers and find ways on how Amberscript can enable them to achieve this goal.
You will build long-lasting relationships with your portfolio and find upsell and cross-sell opportunities to increase renewal rates.
The ideal candidate has a strong entrepreneurial drive to set up Amberscript’s Customer Success team from scratch. Fluency in languages such as Dutch, German or French is a plus.
Together with one of our co-founders, you will define and implement processes which drive the engagement and happiness of our customers.
"Our product is really a painkiller to our customers. It’s great to see that investing in Amberscript’s solutions is an absolute no-brainer for so many organizations – the value is absolutely clear." - Thomas Dieste, CCO & Co-founder
Our mission is to make all audio accessible. We believe thoroughly that a for-profit mindset can go hand in hand with creating an as large as possible positive impact in the world.
We help to avoid the costs and pain of manually transforming audio and video to texts and subtitles.
Our answer is a unique combination of 3 disciplines: developers who implement innovative technologies, linguists who untangle the complexities of language, and scientists who discover the latest AI developments.
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