Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

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Community Engagement Specialist

Geplaatst 24 mrt. 2024
Werkervaring
1 tot 3 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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YOUR MISSION

Do you want to hop on board our rocketship and become part of a fast-paced, dynamic, SaaS start-up? And are you ready to join us on our mission to make all audio accessible? Keep reading!

The Job

We are looking for our first Community Engagement Specialist to grow our global freelancer community exponentially to keep up with our fast growth! You will be responsible for sourcing and attracting freelancers from all over the world.

Next to that, you will determine the freelancer engagement and communication strategy and the execution thereof. This will include setting up a smooth onboarding journey for freelancers all around the globe (600 freelancers in 11+ languages), plus engagement and training initiatives such as eLearnings, newsletters, webinars, referral programs, etc.

You will report to the Operations Lead and work closely with the Operations Planners to make sure you attract, onboard and engage the right amount of freelancers to match the demand from our customers. Next to that, you will work closely with the Product team to optimize the product based on the freelancer experiences.

If you are creative, up for a challenge and love building a community, we want to speak to you about joining Amberscript. This role will require an ability to balance executing hands-on work while making sure we are meeting our broader goals.

WHAT YOU WILL ACHIEVE

  • Automate and streamline onboarding process for 600+ freelancers in 11 languages
  • Source and attract freelancers from all over the world
  • Develop and maintain the global engagement and communication strategy
  • Own all communications sent out to hundreds of freelancers all around the globe (i.e. monthly newsletters, webinars, training sessions, etc.)
  • Improve freelance retention and satisfaction, resulting in a tight knit community
  • Use data to improve our freelancer (applicant) conversion, retention, and satisfaction rates

YOUR PROFILE

  • Bachelor’s degree
  • 1-3 years of experience in a creative and/or project management role
  • Knowledge of how to set up and run communication strategies
  • Fluent in written and spoken English and Dutch is a requirement
  • Experience in launching community initiatives (e.g., webinars, referral programs, newsletters, etc.)
  • Able to move at pace to get initiatives across the line
  • Familiar with program and project management methodologies & change management awareness
  • Knowledge of motivation and behavioral science
  • You are a team player at heart

THE PERKS

  • The opportunity to work at one of the fastest growing startups in the Netherlands
  • Build an organization and community right from the beginning
  • An amazing team & company events
  • Steep learning curve and a lot of responsibility right from the start
  • An exciting and varied job that combines communications & strategy with tech
  • A dynamic, welcoming working environment in the middle of Amsterdam

Apply for this position

ABOUT US

“We value taking ownership and setting ourselves ambitious goals while staying genuine and delighting customers.”

We are Amberscript, a dynamic startup with the goal of making audio accessible by transforming it into text. With the best speech-recognition algorithms on the market, we save our customers hundreds of thousands of hours of manual labor and we enable thousands of people with auditory impairments (deaf and hard of hearing) to understand video and audio more easily.

We are in the process of disrupting a very traditional market (transcription & subtitling). Now that we have achieved product-market fit, we are scaling rapidly. Our AI speech-to-text engine obtains the best results in the market, as proven by independent tests in the media. Our product is being used by 1 million+ users worldwide.

Our mission is to make all audio accessible. We believe thoroughly that a for-profit mindset can go hand in hand with creating an as large as possible positive impact in the world.
We help to avoid the costs and pain of manually transforming audio and video to texts and subtitles.
Our answer is a unique combination of 3 disciplines: developers who implement innovative technologies, linguists who untangle the complexities of language, and scientists who discover the latest AI developments.

ICT
Amsterdam
Actief in 11 landen
50 medewerkers
60% mannen - 40% vrouwen
Gemiddeld 28 jaar oud