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Linux Engineer - Junior

Baan Leiden, NL
Geplaatst 10 mei. 2021

Soort opleiding

Bachelor

Functie

Engineering

Taalvereiste

Engels (Vloeiend)

Werkervaring

1 tot 3 jaar

Vind jouw perfecte baan bij een van de 5.000 werkgevers op Magnet.me.

Escalation Team is responsible for resolving infrastructure issues as technical escalation path for engineering teams. Our team works closely with Engineering and Product teams as well as other internal teams to ensure that our services rung smoothly.

  • Act as a technical escalation path for engineering teams for critical incident prioritization
  • Troubleshoot and resolve escalated incidents and issues
  • Perform Root Cause Analysis and help preventing similar incidents by providing analysis to engineering teams
  • Find gaps in automation workflow and help engineering teams to improve the system
  • Develop and contribute to internal and external knowledge base articles
  • Help the first tier support team and make sure they are up to speed with our operational practices
  • Help engineering teams to improve monitoring and observability
  • Manage critical situations through communication with other teams
  • Pro-actively seek out issues that can affect the services and take necessary steps to resolve them
  • Define and drive changes to our product with the Engineering teams
  • Actively participate in ON CALL and support case deflection activities
  • Go above and beyond to support product and engineering teams to achieve their operational goals

What your day will look like

As a Linux Engineer in Escalation Team, you will constantly monitor our infrastructure for failures. You will receive alerts about the systems that have failed (or are about to fail). You need to make the right decision in the shortest time to solve the problem. Your colleagues may reach out to you when they need help with a technical problem related to our infrastructure. You have to troubleshoot Linux servers to find what has failed or what is causing performance issues. After solving the problem, you have to think how we can prevent such failures? How can we improve our monitoring to pick up such failures, even before they happen? What key metrics should be monitored? How could we resolve the problem faster? What is missing in our documents or process? At the end of the day, you are in charge of ensuring our fleet runs smoothly and reliably.

Besides these projects and tasks, we also expect you to be able to cover second-line escalation support for our Continuity and PagerDuty shifts, which means you should be available to work outside of normal office hours.

What you have

  • At least one year of hands on experience with Linux System Administration
  • Ability to develop shell scripts
  • Ability to work on-call rotation

A note on remote

Covid has changed how we work, in many ways for the better! While we can’t wait for offices to re-open, being at the office isn't always needed to get the best out of your day. This shift to a new way of working is new for all of us, but we are getting there. Taking advantage of the best of both worlds means communicating more, collaborating more online and reimagining teamwork for the digital age.

Delen:

We bouwen alles waar we van dromen. Van een eigen datacentrum - dat security, uptime en privacy garandeert - tot aan een realtime bestelproces voor BladeVPS. We kicken op automatiseren, op meer doen met minder resources. Innovatie zit in ons DNA.
Zelfstandigheid is essentieel bij TransIP, maar je bent nooit alleen. Je kunt al je ideeën kwijt in een geweldig...


We bouwen alles waar we van dromen. Van een eigen datacentrum - dat security, uptime en privacy garandeert - tot aan een realtime bestelproces voor BladeVPS. We kicken op automatiseren, op meer doen met minder resources. Innovatie zit in ons DNA.

Zelfstandigheid is essentieel bij TransIP, maar je bent nooit alleen. Je kunt al je ideeën kwijt in een geweldig team. Samen til je TransIP naar een hoger niveau. Onderling halen we het beste uit elkaar. Successen worden vanzelfsprekend uitbundig gevierd met de beruchte TransIP team events.

We hebben altijd plaats voor nieuwe avonturiers. Teamleden die vinden dat perfectie de standaard moet zijn. Of je nou werkt aan de nieuwste feature, of stoom afblaast aan de pingpongtafel. De vrijheid om creativiteit en innovatie tot leven te brengen, dat is de basis van ons succes.

ICT
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