Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

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Design Consultant – (UI/UX)

Geplaatst 25 mrt. 2024
Werkervaring
5 tot 7 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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An ambassador for Experience Design at Backbase. Work directly with our customers, and the Backbase platform, to create engaging and delightful experiences using best practice digital UI/UX/Service Design (Native Mobile and Web).

  • You have 5+ years’ experience in Service/UX/UI design for mobile applications and web;
  • You have affinity in facilitating (UX) workshops;
  • You have experience in working with complex information and interactions (e.g. forms, data, workflows);
  • You have background in Visual Design, either in formal training and/or qualifications;
  • You have a strong understanding of interactive design fundamentals;
  • You are proficient in Design tools (e.g. Sketch) and Prototyping tools (e.g. Invision);
  • You have experience working with User Testing and Research;
  • You have experience as a designer working in an Agile team environment throughout lifecycle;
  • You have strong collaboration and teamwork experience;
  • You are passionate about best-practice design methodologies and technologies;
  • You have a good understanding of HTML and CSS;
  • You have excellent communication skills in English;
  • You have a strong online portfolio demonstrating your work.
  • You like to travel and work with customers on location
  • Please add a link to your online portfolio on your resume.

THE JOB AT BACKBASE

Fintech is one of the hottest markets at the moment and there is enormous scope for talented designers and researchers to greatly improve user experiences for customers of banks. Our Customer Success teams are at the centre of a global transformation, working on complex projects with big ambitions; we often change the online presence of our customers drastically.

You’ll be a critical member of the team, working in a close knit team of Product, Technical and Delivery leads to influence best-practice implementation of the Backbase Product. Many of our customers are new to Digital practices so you’ll need to be a great communicator, and even better listener; bridging the challenges for users, product, technology and business is what we pride ourselves in.

As the ‘Experience Expert’ you will facilitate workshops, conduct usability tests, create UX strategies and UI designs for complex web applications. You work closely with our customers to design end-to-end user experiences based on the Backbase product portfolio, utilising our best-practice user journeys to create intuitive designs. Within Backbase we have a strong Design process that includes our full Design System and customer training materials.

We have a great, creative culture in the Design team with over 50 Designers and Researchers working across the organisation. We are looking for someone who will be a great addition to this team, bringing creativity, passion and experience.

While Amsterdam is HQ for Backbase, being onsite with our customers is essential. We work with our customers in Russia, South Africa, Europe, Middle East and North and South America, so a valid passport is a must have.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

ICT
Amsterdam
250 medewerkers