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Learning Designer / Interaction Designer

Baan Amsterdam, NL
Geplaatst 17 feb. 2021

Soort opleiding

Bachelor

Functie

Design

Taalvereiste

Engels (Vloeiend)

Werkervaring

1 tot 2 jaar

Vind jouw perfecte baan bij een van de 5.000 werkgevers op Magnet.me.

Do you want to produce awesome guided online courses that are followed by an international community? Do you want to take part in the creation of innovative digital banking software? As a learning designer at Backbase, you contribute to our overall success by creating learning content in a fun, creative and visually exciting way.

  • You’re a confident, experienced and creative learning content creator;
  • You are able to understand and explain highly technical information in a simple manner;
  • You can design a variety of engaging instructional materials and resources for instructor-led, online & web-based learning delivery;
  • You have experience in all stages of learning development, from design and implementation to publishing;
  • You like to work in a lean way with excellent time-management skills and a hands-on mentality.
  • You are results-driven and feel comfortable taking ownership to move things from a knowledge need to a concrete solution;
  • You are a creative person who loves to communicate; always understanding and catering to the needs of the end-user;
  • You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
  • You have an eye for visual design, understanding how it can be applied to create an engaging and successful learning experience.

Skills & Qualifications

  • Proficiency in English is an absolute must;
  • Proficiency in e-learning authoring tools like Articulate Rise and Articulate Storyline;
  • Experience working with a Learning Management System or Learning Experience Platform;
  • Experience working with markup languages like Markdown or AsciiDoc;
  • Experience with tools like Sketch, Adobe Illustrator, and Adobe Premiere is desirable;
  • Basic knowledge of programming languages like Java or JavaScript is desirable;
  • At least 1 year experience working with a software development team and creating supporting documentation/training.

After a morning cup of tea or coffee, you team up with a senior member of our team or a subject matter expert from another department to brainstorm about the new technical course you will design and deliver next month. Together you define the structure and agree on the next steps.

You open your inbox and see a reply to the feedback request you sent to our community members yesterday. “Wow, that makes sense” you tell yourself and start shaping the existing course content according to the learners’ needs.

You then throw on your headphones and turn on “work mode”. Based on your morning session you start to create content for your new course and spice it up with some fun and interactive elements. Since you are a tech geek yourself, you feel comfortable with putting all the things together to create an advanced course and even have time to test it before the release.

Since you take full ownership of the course, you plan the next round of edits and continuously improve the content quality.

Delen:
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Over Backbase
naar bedrijfspagina

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to...


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

ICT
Amsterdam
250 medewerkers