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Company presentation
As world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 65,000 employees and serves more than 3.5 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. Air Liquide's ambition is to lead its industry, deliver long-term performance and contribute to sustainability.
Entity and activity description
Cluster Northern Europe & CIS countries (NEC) covers the 4 Nordic countries (SE, DK, NO & FI), the Benelux, the UK, Russia and Kazakstan. It represents about a third of Air Liquide’s European activities.
Entrepreneurs & Professionals (E&P) is the market unit with the Industrial Merchant (IM) World Business Line that directly addresses the small and medium sized cylinder customers and their needs. E&P customers typically have a strong local presence and an entrepreneurial approach to business. E&P in Cluster NEC represents the vast majority of the IM customers.
The E&P customers need industrial packaged gases, often with mobile usage as many of them work in the field. Their buying process and business transactions are usually simple and the owner is often the decision-maker. In many ways their behavior and preferences mirror that of consumers.
Our market-driven organization is a key enabler to perform in this market requiring highly specialized sales, marketing and supply chain teams.
Missions
As an Offer Deployment Manager you are in charge of the roll-out of the E&P offers in the countries: reporting to the E&P Cluster Market Unit Director, you work closely together with the Offer Designer to turn "ready-to-deploy" offers into "ready-to-sell" offers. You are accountable for commercialization and full industrialization within your geography.
Acting as project manager, you take ownership of the offer reference guide and fine-tune it to local specificities (ex contract clauses adaptation, product technical regulations, business plan...). Your role is to improve the offer within countries and monitor the offer’s performance through indicators. You train and support local Market Unit sales reps and other staff on the new offers to increase the selling effectiveness. You are part of a pool of Market-specialized Offer Deployers and belong to a Market Unit. Your office will be located within the Benelux.
Responsibilities
Your tasks for the Offer Deployment Preparation
Your tasks for the Offer Launch
Your tasks for the Offer Design Assistance
Your tasks for the Offer Performance and Monitoring
Competencies and Profile
Your personal Attitude and Skills
You have strong communication & Leadership skills:
Proactive gathering of information by "tapping" into the AL organisation
Comfortably communicate both orally and in writing to support the deployer mission
You are agile; you take customer feedback and Sales Rep experience to improve the deployment process
You have a commercial mindset in the sense of:
Understand “What do customers/ agents/ distributors/ resellers need to be successful”
Understand "What does my sales/supply chain organization need to be successful"
Languages: English,Dutch and French. Other cluster languages a plus
Knowledge and Knowhow specific to the job
Expertise or experience in E&P markets or sales is nice to have, but not a must (most important is that you are smart, enthusiastic, eager to learn and can assimilate the E&P offers including a basic portion of application knowledge
Your education
Background in Business / Marketing / Communication but more importantly an appetite to understand the link between technical aspect and customer value.
The world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 65,000 employees and serves more than 3.5 million customers and patients.
Resources:
Change language to: English
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