Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

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Junior Operations Executive

Geplaatst 23 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Description

Stuart is a leading last-mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions. We work across verticals with retailers, grocery stores, restaurants and eCommerce merchants to enable smarter transportation models.

Our office is located in a beautiful co-working space Fora Space, 71 Central Street London EC1V 8AB.

We’re looking for a motivated and highly organised Junior Operations Executive to join our fast-growing Courier Operations team, led by Camille Boulay. You will be responsible for the daily execution of key courier processes in the areas of on-boarding and compliance. Your goal will be to make sure potential new couriers’ applications are being processed in a timely manner, and that their documents are checked thoroughly (this includes Right to Work and background checks).

Responsibilities

  • Process applications of UK couriers on a daily basis, moving them along the different steps of their online application and verifying their documents
  • Respond to ongoing inbound communications relating to on-boarding, or to the status of the couriers’ compliance documents (insurance & background check)
  • Make sure we hit our courier approval or compliance targets, and proactively flag it if that is not the case
  • Provide insights on the driver sign-up journey and suggest potential improvements
  • Make sure our internal and external documentation on these topics is always thorough and up to date
  • You will make sure any courier facing changes are communicated to the relevant team(s)

Requirements

  • Previous experience in logistics or operations is a big plus!
  • You are thorough and attentive to detail: you will be processing online applications and documents for hundreds of potential couriers!
  • You are target-driven: achieving our courier approval numbers or our compliance goal will be a key factor in this role!
  • You are willing to learn a business from the ground up and are not afraid to champion your opinion and ideas!

Benefits

  • Competitive salary and bonus
  • Lunch paid for every day (in value up to £10) at work and all the free drinks/snacks you can handle
  • Monthly gym allowance (in value up to £40) to use in any gym or for any sport class - a healthy mind in a healthy body!
  • Annual company offsite – Ibiza this year!
  • Private health care provided by AXA (including dental and optical)
  • Pension taken care of through a partnership with Royal London
  • Work in an international, dynamic and passionate environment with a great company culture
  • Lunchtime sports: 5 a side football Fridays, squash Thursdays

“Logistics for a sustainable world.” That is the mission at the heart of Stuart Delivery. While customer expectations around the delivery experience are skyrocketing, cities are limiting traditional logistics methods to improve congestion, pollution and liveability. The convergence of these two trends means that a disruptive approach to last mile delivery is not a nice-to-have but rather an inevitability.

Stuart sits at the crossroads of the future, using our best-in-class proprietary dispatch technology to connect small and big businesses alike to a shared fleet of geolocalised couriers. The result? Efficient, reliable, eco-friendly delivery to help retailers to meet their customers’ demands.

We launched in 2015 with a big vision and a handful of clients. Three and a half years later, couriers on our platform complete tens of millions of deliveries annually for the biggest brands across retail, eCommerce, grocery and food.

So if you feel like there is a fit, apply! Get in touch with us and hit that button. We would love to hear more about you!

Stuart is an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Stuart is a leading last mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions.

Transport & Logistiek
London
350 medewerkers