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Business Data Analyst - Client Experience

BaanLondon, Verenigd Koninkrijk
Geplaatst

Soort opleiding

Bachelor

Functie

Analist

Taalvereiste

Engels (Vloeiend)

Werk ervaring

0 tot 1 jaren

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Description

Stuart is a leading last mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions. We work across verticals with retailers, grocery stores, restaurants and eCommerce merchants to enable smarter transportation models.

We’re looking for a dynamic and ambitious Business Data Analyst to join our fast-growing Operations team and contribute to the Client Experience Analytics Team led by Guy Fleury. No two consecutive days at Stuart are alike, but generally our mission is to drive optimisation and empower data-driven decision making at Stuart through actionable insights. If this resonates with you, read on!

Responsibilities

  • Drive client experience analytics in our rapidly growing verticals:Identify and deep dive into optimisation potential through quantitative analyticsSuggest sustainable solutions based on your insights to continuously improve the client experience
  • Ensure seamless, accurate and effective reporting to inform your stakeholders in Account Management and City Operations
  • Provide analytics support for stakeholder projects to support data-driven decision making at Stuart
  • Translate analytics needs into specifications for the central BI team to ensure data availability

Requirements

  • STEM academic background
  • + 1 year of relevant work experience - graduates are welcome to apply too!
  • Superior research, analytical and quantitative skills with proven experience of Python, SQL and Excel
  • Experience with Tableau is a plus
  • You know how to get meaningful information out of large sets of data and can communicate your findings in a clear and concise way
  • Ability to rapidly identify opportunities for improvement and provide creative solutions
  • Highly energetic, self-motivated and results-driven person
  • Hustle: you’re fearless about doing whatever it takes to get the job done, even if it means making mistakes along the way
  • Fluent English speaker

Benefits

  • Competitive salary and bonus
  • Lunch paid for every day (in value up to £10) at work and all the free drinks/snacks you can handle
  • Monthly gym allowance (in value up to £40) to use in any gym or for any sport class - a healthy mind in a healthy body!
  • Annual company offsite – Ibiza last year!
  • Private health care provided by AXA (including dental and optical)
  • Pension taken care of through a partnership with Royal London
  • Work in an international, dynamic and passionate environment with a great company culture
  • Lunchtime sports : 5 a side football Fridays, squash Thursdays, Yoga and Meditation

“Logistics for a sustainable world.” That is the mission at the heart of Stuart Delivery. While customer expectations around the delivery experience are skyrocketing, cities are limiting traditional logistics methods to improve congestion, pollution and liveability. The convergence of these two trends means that a disruptive approach to last mile delivery is not a nice-to-have but rather an inevitability.

Stuart sits at the crossroads of the future, using our best-in-class proprietary dispatch technology to connect small and big businesses alike to a shared fleet of geolocalised couriers. The result? Efficient, reliable, eco-friendly delivery to help retailers to meet their customers’ demands.

We launched in 2015 with a big vision and a handful of clients. Four and a half years later, couriers on our platform complete tens of millions of deliveries annually for the biggest brands across retail, ecommerce, grocery and food.

Stuart is an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

Delen:

Stuart is a leading last mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions.

Transport & logistiek
London
350 medewerkers