Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

Customer Success Manager - Dutch Speaker

Geplaatst 22 mrt. 2024
Werkervaring
1 tot 3 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereisten
Engels (Vloeiend)
Frans (Vloeiend)
Nederlands (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

This is Adyen

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Speed is the foundation of our company. We think fast. We work fast. We launch fast. We are honest, direct, and try to have some fun too. We’re creating our own path, with a global team driving sustainable growth. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.

Customer Success Manager

We’re looking for a new Customer Success Manager to join our team in Amsterdam. You’ll ensure that our new customers are set up for success from day one and beyond in the Netherlands and International merchants. We focus on providing a seamless customer experience by regularly reaching out to these merchants to discuss performance optimizations and growth, such as international payment methods, fraud management services, point-of-sale opportunities. With a hands-on approach, you’ll drive the growth of international small and medium-sized companies.

What you’ll do

  • Ensuring the best customer experience for merchants;
  • Power the growth of merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape;
  • Work with other teams to develop new features for merchants based on their needs;
  • Manage time-sensitive, cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with little supervision.

Who you are

  • A natural-born networker with high energy, you are a self-starter with a merchants interest at heart and an entrepreneurial mindset;
  • An excellent people, project and time management skills;
  • A strong communicator and team player with strong technical affinity and understanding;
  • You have 1-3 years’ relevant work experience preferably with technical infrastructure or financial services (specifically payments) role and enterprise software,. Experience in the payments industry from the merchant side is a definite plus;
  • Completely fluent in English, Dutch and other language would be a plus.

Who we are

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L'Oreal.

Ready to meet us?

If this role looks like your next challenge, apply by clicking the link below. We can’t wait to meet you!

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum.

Financieel & Banken
Amsterdam
Actief in 22 landen
1.700 medewerkers
60% mannen - 40% vrouwen
Gemiddeld 31 jaar oud

Dit zeggen medewerkers

Rochus

Technical Support

Rochus

Adyen gave me the opportunity to finish my study and work part-time as NextGen. In this way I was able to experience what it's like to work for Adyen and also develop myself as a potential new full-time employee. My favourite thing about Adyen are the variety of challenges and the company culture.

Preslava

Monitoring

Preslava

Apart from the innovative, tech-driven, dynamic climate, what I love most about Adyen is the people I get to work with. They’re smart, driven, enthusiastic, and willing to take themselves and Adyen to the next level over and over again. In such an environment you can only thrive.