Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

Senior UX Researcher - Designer

Geplaatst 23 mrt. 2024
Werkervaring
6 tot 7 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereisten
Engels (Vloeiend)
Nederlands (Vloeiend)

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De functie

We’re looking for a Senior UX Researcher / Designer to help us create great user experiences for digital service journeys. In this digital engagement team you’re working with designers, engineers, analysts, a product manager and customer journey owners to improve the digital customer experience, and to make sure each customer is using Exact Online in the best way possible. For 2020, customer centricity and increasing scalability are our main focus. Ultimately our aim is to make all our customers happier with Exact Online, and to make sure they want to keep using the product.

We’re looking for someone with strong research and interaction design skills who loves to understand customers and to create beautiful experiences in every touch point of the user journey. You will do this by:

  • Taking ownership and leading the UX efforts for initiatives to improve the customer experience for Exact Online users.
  • Working collaboratively in multi-disciplinary teams with another UX’er, journey owners, product owners, engineers, content writers, and data analysts.
  • Conducting user research to understand customer needs and test designs.
  • Obtaining and analysing quantitative data to show results and propose fact-based improvements.
  • Following user centred design methods and best practices to make sure our users will love your designs.
  • Delivering wireframes, and prototypes for user interfaces. You’re expected to always push for elegant solutions that meet our customers’ needs and business objectives.
  • Presenting your insights and designs to your colleagues, in which you’re able to easily articulate the pros and cons of your recommendations.
  • Working in a fast-moving environment, on multiple projects at the same time.

Are you ready to take on this challenge? If so, we would love to welcome you in our team digital engagement specialists!

Wat wij van jou verwachten

  • You have 6+ years of professional experience in qualitative and/or quantitative CX/UX research
  • Preferably you also have 6+ years of professional experience in interaction design
  • A bachelor or master’s degree in a related field
  • You have a strong portfolio that demonstrates your research and interaction design skills;
  • You are good at relationship building and can deal with feedback from various stakeholders;
  • You have good communication skills in Dutch and English, both verbal and written;
  • You combine analytical and conceptual skills with a pragmatic mentality.
  • Up-to-date knowledge of trends in UX.

Wat je van ons kan verwachten

  • Competitive salary incl. a 13th month.
  • All the room your ambition needs.
  • Events such as the Global Exact Hackathon and Exact Tech Talks to develop and showcase your skills.
  • Useful training sessions via our learning and development center that help you to fulfill your career potential.
  • A competitive salary package.
  • Healthy food from our restaurant every day.
  • Friday afternoon drinks at our bar “Bits & Bytes”.
  • Solid and warm guidance with regards to relocation if you are coming from abroad
  • Our own fitness center with personal trainer.

Wie wij zijn

Exact combines the energy of a startup with the benefits of a multinational. We think actions speak louder than words and continuously strive for innovation; technical as well as personal. Each day again, we challenge ourselves and each other to be better than the day before. There’s never a dull moment at Exact.

Exact has an open and welcoming culture in which anybody can have impact. We value ideas by their merit, not by their source. New opinions, people and principles keep our minds flexible, while we stay committed to our mission of empowering SME’s to be the driving force of the global economy.

Please apply using the form below.

You'll be hearing from us soon.

Do you have the ambition to become better together, for our customers and ourselves, and to prove that every day? We'd love to talk to you!

ICT
Delft
Actief in 15 landen
1.850 medewerkers
60% mannen - 40% vrouwen
Gemiddeld 31 jaar oud