Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

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Client Success Representative

Geplaatst 26 mrt. 2024
Werkervaring
0 tot 2 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereisten
Engels (Vloeiend)
Nederlands (Vloeiend)

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Description

Studyportals is the biggest global education choice platform and our Client Success team needs YOUR support in our mission. If you’re the kind of person who never says no to a new challenge, gets satisfaction from a job well done and celebrates every victory with an open heart, then you’re just what we’re looking for!

Your team: EMEA Partnerships

The EMEA Partnerships team is in close contact with our clients, and responsible for understanding their marketing and recruitment needs, and offering relevant advice. Providing excellent experience to our partner universities will be your main responsibility.

Do you want to make the world a better place through education? Are you constantly looking to grow and help others develop as well? If you’re the kind of person who never says no to a new challenge, gets satisfaction from a job well done and celebrates every victory with an open heart, then you’re just what we’re looking for

We’re looking for a well-organized, proactive and highly service-oriented person with excellent communication and good analytical skills.

Responsibilities

  • Assisting the Partnership Success Managers with account management activities
  • Online promotional campaign implementation by using internal systems (understanding social media etc.)
  • Monitoring and optimisating online campaigns, as well as explaining the results to our clients
  • Collaborating with the regional sales teams to ensure client satisfaction (sending out NPS surveys)
  • Developing lasting relationships with the university representatives to better fulfil their marketing needs for student recruitment
  • Using specific tools to manage the daily workload

Requirements

  • You preferably have a university degree in Business, Marketing or Communications (or any other relevant field)
  • Fluency in English is a must
  • Good prioritization skills and working under pressure
  • You are keen on developing yourself both professionally and as an individual
  • Great communication and interpersonal skills
  • Good presentation skills
  • Detail-oriented with notable analytical and critical thinking skills
  • You are able to get in the shoes of prospective international students
  • You are a team player, comfortable with an international environment, committed to both hard work and fun
  • Work experience in a client-facing role such as sales/ account management is a plus

Benefits

  • A fulltime position at our main office in the vibrant Strijp-S region in the centre of Eindhoven
  • A creative, international, entrepreneurial & flexible work environment that is serious about having fun with almost everything we do
  • Informal atmosphere where self-initiative is highly appreciated & your personal development has priority
  • A Competitive salary including a bonus scheme
  • The opportunity to be at the foundation of a study choice giant that the world is desperately waiting for

Our mission is to empower the world to choose education:
- Increase accessibility and stimulate people to pursue an education
- Inform and help them to choose the institute, programme and environment that fit them best, across borders
We focus on quality from both a student as well as a university perspective: offering best information for students, as well as low-effort,…


Our mission is to empower the world to choose education:
- Increase accessibility and stimulate people to pursue an education
- Inform and help them to choose the institute, programme and environment that fit them best, across borders

We focus on quality from both a student as well as a university perspective: offering best information for students, as well as low-effort, cost-effective, and result-based marketing for universities.

Over 3,050 universities participate across 110 countries, creating transparency across 150,000+ study programmes. We have a large global visitor base of over 28 million visits every year.

Our established platforms are Mastersportal, Bachelorsportal, PhDportal, ShortCoursesportal, PreparationCoursesportal, DistanceLearningportal, Scholarshipportal and STeXX.

Our team consists of nearly 200 people with 35 different nationalities. Studyportals proudly ranks 18th in the 2015 Employee satisfaction ranking, an annual survey carried out by SatisAction and the NRC. Our headquarters is located in Eindhoven, in the iconic Klokgebouw, at Strijp-S, a hub of entrepreneurship, technology and design. We also have operations in Boston, Colombo, Melbourne, Manchester, Monterrey, Stockholm, San Francisco and Bucharest.

Educatie
Eindhoven
200 medewerkers