Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

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Customer Service Leadership

Geplaatst 22 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Salaris
£ 2.350 per maand
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Role profile

Our multi-brand approach gives our Customer Service Leadership Graduate Programme more potential and scale than ever before. It’s an inspiring and rewarding role where you will get the opportunity to stretch your leadership muscles. You’ll become a great coach, learn a lot and feel part of a close-knit team.

Your rotations could take you to different contact centres, experiencing different brands. You could find yourself working with and managing a team in one of our key contact centres, where teams are working hard to keep our customers connected to their mobile or broadband services. Or you could be helping our customers make the most of our amazing products and services, working to put things right if they go wrong.

We need bright people behind the scenes too, so you could have rotations in our customer experience, operational performance or insights teams who work to make sure everything runs smoothly in the contact centres.As well as learning through your rotations you’ll have access to all the training you need and support from experienced line managers.

Join us on this scheme and you’ll become a brilliant, highly trained communicator and get the support you need to make a real difference every day and lead teams to be successful.

Locations

Doncaster, Newcastle, Warrington and Swansea

Entry requirements

A 2:1 or a 2:2 with a postgraduate qualification.

The way communications is changing the world is one of the most significant forces of our time. And we believe the business we’re in is transforming the future for the better.
When we laid the first telephone lines, we started a technology revolution. These days, life and work is built around being connected. That’s why we never stop improving our network.…


The way communications is changing the world is one of the most significant forces of our time. And we believe the business we’re in is transforming the future for the better.

When we laid the first telephone lines, we started a technology revolution. These days, life and work is built around being connected. That’s why we never stop improving our network. And why we want everyone to benefit from our investment in fibre.

Through us, millions of people in over 170 countries connect with friends and family, and have a universe of information and entertainment at their fingertips. For businesses large and small, we’re the infrastructure that helps them work more productively and compete in global markets. We underpin everything from economic growth to many of society’s essential services.

Every day, our 110,000 people use their expertise to build on our network’s capabilities, explore the latest technologies, and create new possibilities, across the globe.

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