Every day, our talented and multi-faceted team is working on creating the best travel app in the world. From the historical center of Amsterdam we're building the place to go to for travelers that want to plan, track and remember their adventures around the globe. Our rapidly growing team of 12 (and counting!) is on a mission to inspire and connect people through travel.
In the last 3 years, we have welcomed over 2.000.000 users who added steps in 180+ countries. Our app was featured in Apple's WWDC keynote speeches of 2017 and 2018, and just a few months ago Google created this amazing short video about us. Surely, this puts a huge smile on our face, but our adventure has only just begun!
Customer Support at PolarstepsWe care deeply about ensuring a seamless, top-quality user experience for every one of our travelers. From the moment they sign up to the point where they might need our help. Our current support team has a persistent ambition to be highly accessible and open in their communication with a drive to solve problems swiftly.
What you'll do
Our ideal candidate
Is a highly structured people person that is able to really tune in to our audience's questions and comments. Additionally, here are some of the key attributes that should apply to you:
You know, perks... the cool stuff. Here is a list of things we have to offer. And yes, that free flight to a random location you've been hearing about, it's true. Try it out and give our Teleporter a spin here.
At Polarsteps we embarked on a journey with a clear destination: we want to create the best mobile travel app in the world. This destination is not a place, rather it is a new way of seeing things.
Yet - as always with travels - the journey itself is more important than the destination. Our journey still holds uncertainties, but that's...