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Junior Presales Engineer (Network)

Geplaatst 23 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit 8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.

We are looking for an enthusiastic Trainee/Graduate for a Junior Presales Engineer (Network) role, supporting the Sales Engineering team during the sales cycle. As a Junior Presales Engineer you will analyse the customer network, collect customer network assessment, update System Design Documents. You will also support the IT setup of trade shows and events.

As Junior Presales Engineer you will be mentored and report into a Senior Network Engineer.

Candidate can be based in Aylesbury or London area with some travel.

What you'll do:

  • Provide hands-on technical assistance to customers, resellers, vendors and prospects of 8x8
  • Participates in the sales cycle, as well as the Design Review Meeting with Sales
  • Updates System Requirement Documents.
  • Identifies network design issues and follow-up with the Project Manager for resolution with the Customer
  • Helps Sales Engineer during the trial phase: Kick off, Follow up, troubleshooting
  • Performs site survey, assesses the results and gives recommendations
  • Ensures that System Design Document and deployed solution meets customer's specific requirements
  • Provides technical assistance for Sales Engineers on the network
  • Provides on-site and remote training
  • Improves customer success by improving deployment processes, and by contributing to the improvement of tools and systems used to support a variety of deployment tasks.
  • Occasionally may be asked to help resolve post sales / support related network issues.

What you'll bring:

  • Degree, BTEC qualification, CCNA
  • Knowledge of networking including LAN, WAN and Wireless LAN
  • Understanding of SIP & VoIP systems
  • Passion and interest in technology trends
  • Good interpersonal skills a customer facing environment
  • 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English | Español.

View the Right to Work Poster in English | Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

For European Job Applicants our Job Applicant Privacy Notice can be found here.

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience.

ICT
Aylesbury
200 medewerkers